Skip to main content

PegaWorld iNspire

We'd prefer it if you saw us at our best. is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Session image

Session: iNnovation Hub

Enhancing customer experience with Automation and GenAI

Date and Location

June 10, 2024, 5:30PM - 5:45PM PDT
Innovation Hub Partner Theater (Marquee Ballroom)

Partner Demo Session - Innovation Hub Theater


This session explores the fusion of Digital Process Automation (with product suites like Pega), and AI-powered automation (e.g., Generative AI), highlighting their combined potential to revolutionize customer experiences. Attendees will delve into practical implementations and real-world applications, discovering how businesses can streamline processes, personalize interactions, and anticipate customer needs. From enhancing support systems to generating personalized recommendations, participants will gain insights into leveraging advanced automation technologies and Generative AI to drive efficiency, innovation, and competitive advantage. The session emphasizes continuous improvement and ethical considerations, empowering organizations to stay ahead in today's competitive market and unlock new opportunities in the digital age.


Pritiman Panda

Practice Director, Digital Business Services, HCLTech

Share this page Share via x Share via LinkedIn Copying...