Session: Client-Led
Building a Robust and Resilient Automation CoE at Navy Federal Credit Union
Date and Location
June 10, 2024, 3:15PM - 4:00PM PDT
Premier Ballroom 315
Speaker(s)
-
Kenneth HearnManager, Digital Process Automation Architecture and GovernanceNavy Federal Credit Union
-
Michael RoystonPrincipal Engineer, Digital Process Automation Architecture and GovernanceNavy Federal Credit Union
-
Stephanie HawkinsSenior Product Marketing Manager, Intelligent AutomationPega
As the largest credit union in the United States, Navy Federal’s ability to adapt to changes in the technological landscape is paramount. Their secret? A dedicated automation CoE, which has served them well by ensuring their bot development and usage is scalable, resilient, and flexible enough to serve their users’ ever-evolving needs. Join us for a conversation about Navy Federal’s success with attended and unattended RPA, and learn about their strategies for staying current.