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PegaWorld iNspire
June 9-11, 2024 | Las Vegas

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Session: Client-Led

Brewing Excellence: Starbucks' COE Harnesses the Power of Process Automation to Fuel Business Transformation

Date and Location

June 10, 2024, 1:15PM - 2:00PM PDT
Premier Ballroom 315


  • Ganesh Anantharaman
    Director Engineering
  • Greg Gentilini
    Director Enterprise Solutions & Enablement

In an era marked by rapidly evolving business needs and process complexities, Starbucks embarked on an outcome-focused process automation journey by establishing a Center of Excellence (COE). Join this session to learn how Starbucks’ COE was formed with the vision to empower radical automation and enable business transformation across several enterprise functions globally.

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