Session: Partner-Led
Reimagining the Front Door: How Corebridge Turned Emails into Automated Workflows with Pega + AI
Date and Location
June 9, 2026, 2:15PM - 3:00PM PDT
Chairman's Ballroom 355
Speaker(s)
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Sachin KulkarniAVPCorebridge Financial
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Chirag GoelPega US FS LeadAccenture
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Rahul BiswasVice PresidentCorebridge Financial
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Kedar GodboleSolution ArchitectAccenture
Email is one of the largest - and most inefficient – entry points into insurance operations. Corebridge, in collaboration with Accenture, transformed it into an intelligent, automated front door. By combining Pega workflow automation with AI-driven NLP, emails are now understood, structured and routed in real time, triggering the right actions with minimal human intervention.
The result is 2.5x faster response times, 50% reduction in manual effort, and a scalable model for unstructured intake across the enterprise.