Session: Client-Led
Modernizing Service at PREMIER Bankcard: From Onboarding to Disputes and Beyond
Date and Location
June 8, 2026, 11:30AM - 12:15PM PDT
Premier Ballroom 315
Speaker(s)
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Mike UptonSVP, Digital StrategyPREMIER Bankcard
See how PREMIER Bankcard reinvented customer experiences with Pega’s AI ecosystem. From onboarding to service and disputes to collections, agentic automation and AI deliver faster resolutions, smarter compliance, and seamless experiences across channels. Learn how this bold, holistic strategy drives both efficiency and customer-centric service at scale.