PegaWorld 2019 agenda

You don’t have to choose between flawless experiences and streamlined processes. At PegaWorld, you’ll hear from both CX leaders and automation experts – and get the insights you need for real digital transformation.

Sunday, June 2

7:30 AM – 9:30 PM
Registration open
9:00 AM – 5:00 PM
Hands-on training classes
2:00 PM – 4:00 PM
Partner training
4:30 PM – 6:00 PM
Industry Networking Receptions
7:00 PM – 9:30 PM
Welcome Reception

Monday, June 3

6:30 AM – 7:30 PM
Registration open
7:00 AM – 8:15 AM
Breakfast
8:30 AM – 11:00 AM
Keynotes
11:00 AM - 6:30 PM
Tech Pavilion open
11:45 AM - 12:30 PM
Sessions
12:00 PM - 2:00 PM
Lunch
1:30 PM - 2:15 PM
Sessions
2:30 PM - 3:15 PM
Sessions
3:30 PM - 4:15 PM
Sessions
4:30 PM - 6:30 PM
Cocktail Reception in Tech Pavilion
7:00 PM - 10:00 PM
Evening event

Tuesday, June 4

6:30 AM – 7:00 PM
Registration open
7:30 AM – 8:45 AM
Breakfast
9:00 AM – 11:00 AM
Keynotes
11:00 AM - 7:00 PM
Tech Pavilion open
11:45 AM - 12:30 PM
Sessions
12:00 PM - 2:00 PM
Lunch
1:30 PM - 2:15 PM
Sessions
2:30 PM - 3:15 PM
Sessions
3:30 PM - 4:15 PM
Sessions
4:30 PM - 7:00 PM
Closing Reception in Tech Pavilion

Wednesday, June 5

Developer Day*
7:00 AM – 10:00 AM
Registration open
7:30 AM - 8:30 AM
Breakfast
8:30 AM - 11:45 AM
Workshops
11:45 AM - 1:00 PM
Developer Lunch
1:00 PM - 2:00 PM
Developer Day: Ask Me Anything (AMA)
2:00 PM - 3:30 PM
Developer Day: Challenge
3:00 PM - 4:30 PM
Developer Day: Networking Social
*Developer Day is an additional $300
Showing 37 result(s) for Digital Transformation. (Clear filters)
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Keynote

The Heart of Digital Transformation: How Great Technology, the Right Approach, and Empowered People Deliver Results

Monday, June 3, 2019 • Grand Garden Arena

Delivering on the promise of digital transformation demands powerful technology. But it also takes an agile approach to delivery, design thinking, and a team of leaders skilled in bridging the organizational divides...

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Keynote

Designed for Digital: How Companies Transform for Sustained Success

Tuesday, June 4, 2019 • Grand Garden Arena

Three capabilities of digital technologies—ubiquitous data, unlimited connectivity, and massive processing power—are making possible radically new customer value propositions. But identifying those value propositions, and then actually delivering them, requires that leaders...

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Customer Case Study

Sun Life Financial: ROI and change management within the digital process automation journey

Monday, June 3, 2019 • Premier Ballroom 315

Sun Life Financial has begun their digital process automation journey using Pega capabilities. Every company wants to drive top-line growth through superior customer engagement and bottom-line savings, but how do you recognize...

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Customer Case Study

Digital Transformation at Scale - Liberty Global explains how they are Transforming in multiple regions at the same time

Monday, June 3, 2019 • Premier Ballroom 315

Two years ago Liberty Global (LG) began an ambitious program to digitally transform its operations in a turbulent market with a rapidly changing regulatory landscape - across 12 different countries and 5...

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Customer Case Study

Groundbreaking Digital Transformation in the Dutch public sector: One shared service center for many Government Agencies

Monday, June 3, 2019 • Chairman's Ballroom 355

The Dutch Ministry of Economic Affairs is using Pega to provide several cloud services that support multiple Agencies in the Dutch Government, beginning with the Criminal Justice and Youth Protection Council, Health...

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Customer Case Study

Siemens and Pega on the way to global end-to-end digitization

Monday, June 3, 2019 • Chairman's Ballroom 359

Digitization poses great challenges for everyone. Siemens is one of the world's largest industrial manufacturers and a leading international technology company. Digitization is at the top of the strategic agenda, as part...

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Customer Case Study

UNUM: Pragmatic Digital Transformation on a Shoestring Budget in just 12 Weeks

Monday, June 3, 2019 • Premier Ballroom 315

Unum operations were at a critical point - processes to issue policies were being managed in an entirely manual way, using Outlook and SharePoint to manage work intake and completion. Using Intelligent...

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Customer Case Study

How GE Healthcare is Revolutionizing Order Management

Monday, June 3, 2019 • Chairman's Ballroom 357

GE Healthcare and Pega built the foundation for our digital transformation 5 years ago when we created an order submission solution for our Commercial Sales organization. It's now time we build &...