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Analyst Report

Pega named a Major Player in the IDC MarketScape: Worldwide Manufacturing Warranty and Service Contract Management Applications

Pegasystems is positioned in the Major Players category in the 2019-2020 IDC MarketScape for worldwide manufacturing warranty and service contract management applications.

Highlights from the report include:

“Manufacturers in industries such as automotive, high tech, industrial equipment, and medical devices should consider Pegasystems when they are looking for an end-to-end warranty management product that integrates within a CRM platform to create a 360-degree view of the customer experience.”

“Pegasystems has an established set of resources to deliver global scale deployments of the solution with limited IT resources needed within the customer to support end-to-end warranty management capabilities and technology infrastructure.”

Read the excerpt to learn more.

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The content for this excerpt was taken directly from IDC MarketScape: Worldwide Manufacturing Warranty and Service Contract Management Applications 2019–2020 Vendor Assessment (Doc #US44408619). All or parts of the following sections are included in this excerpt: IDC Opinion, IDC MarketScape Vendor Inclusion Criteria, Essential Guidance, Vendor Summary Profile, Appendix and Learn More. Also included is Figure 1.

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