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June 2-5
MGM Grand
Las Vegas

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Session: Training

Pega Customer Service Overview

Date and Location

June 2, 2019, 1:30PM - 5:00PM PDT
Conference Center, Room 351

Speaker(s)

  • Luigi Leo
    Senior Principal Instructor
    Pega
  • Scott Kennedy
    Senior Product Manager
    Pega
  • Dave Fulton
    Senior Director
    Pega
Pega Customer Service™ is a premier application that predicts and manages today’s customer journey on a global scale, including real-time omni-channel AI that extends across multiple customer touchpoints. In this session you will explore these capabilities in a hands-on environment and learn how to best


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