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A Pega White Paper

Reach your healthcare customer

Our survey of nearly 800 healthcare CX practitioners offers key insights into building customer loyalty.

The four false narratives of customer experience - Healthcare

PDF | 23 pages | 30 mins read

Stand apart from the pack

Customer satisfaction doesn’t just happen. It requires a formal CX strategy, as well as investing in the right technology and the right teams—people who understand the tech and know how to make the most of its benefits.

Read the report to learn more.

Related resources

6 Steps to Simplify Service

A Consumer-Centric Approach to Healthcare

298% ROI with Pega Customer Service™


Pegasystems is the leader in software for digital transformation. Find out more about our 35-year history of helping the world's leading organizations achieve breakthrough business results.

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