Session: iNnovation Hub
Email Bot
Date and Location
May 30, 2020, 4:00PM - 4:00PM PDT
Speaker(s)
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Matthew LakeSenior Director, Digital CRMPega
Learn how Pega Email Bot™ is taking the heavy lifting out of processing high-volume customer service emails. Email Bot can automatically open each email, understand the context, classify the entities, and even assign work to cases – all with the power of AI, natural language processing (NLP), and intelligent automation.