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Session: iNnovation Hub

Chatbots, Virtual Assistants, Agent Desktop

Date and Location

May 30, 2020, 4:00PM - 4:00PM PDT

Speaker(s)

  • David Fulton
    Senior Director, Product Management
    Pega

Get an inside look at how chatbots and intelligent virtual assistants work seamlessly with Pega Customer Service™ and its unified agent desktop to transform the service experience.

Topics

Automatisation des ventes Automatisation robotique des processus Expérience client personnalisée IA et prise de décision Service client Transformation numérique

Product areas

Automatisation des ventes Automatisation robotique des processus Customer Decision Hub Marketing Service client

Industries

Tous secteurs

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