Training at PegaWorld

Innovate. Automate. Transform.

Take advantage of powerful learning opportunities only available at PegaWorld.

Developer Day

Attention developers and IT leaders: We designed a full-day program at PegaWorld just for you. Come to Developer Day to make connections, build cool stuff, and learn about exciting new tech. Spaces are limited, so enroll now.


Wednesday, June 5


PegaWorld 2019, MGM Grand, Las Vegas


Four unique tracks focused on the latest innovations. Add Developer Day to your PegaWorld registration for only $300.


Each track includes:

Workshops combining lectures with hands-on exercises

Ask Me Anything session with product managers and engineers

Pega Challenges that test your newfound knowledge

Networking - make connections that take your career to the next level

Choose your track

Achieving front-end excellence

See how to integrate Pega with various front-end technologies (React, Angular, Vue.js) and how to build anything from scratch or radically improve existing apps – with minimal work. You’ll gain hands-on experience creating reusable design components and learn best practices for creating consumer-ready UX powered by Pega’s UI technology innovations. Appropriate for advanced Pega developers, UX Designers, and UI specialists.

Designing end-to-end automations with RPA

How do you speed your way to digital transformation while maintaining the endurance for sustained change? You need a dynamic robotic process automation (RPA) solution that deeply integrates with your applications, supported by a single, unified platform for end-to-end automation. In this session, you’ll learn how to develop RPA solutions within Pega Case Management. Appropriate for advanced Pega developers.

Optimizing decision strategies

Learn new techniques for architecting the perfect 1:1 customer experience. Through hands-on training with Pega’s next-best-action and simulation capabilities, you’ll learn how to engage customers more effectively, predict problems before they happen, and protect mission-critical business outcomes. Walk away with confidence, knowing you have the best-practice insights you need to make decisioning work in your organization. Appropriate for advanced analytics professionals and data scientists.

Mobile app development

Take a deep dive into Pega's visionary mobile platform. Experience how to use Pega Infinity to create effective mobile user experiences. From implementing best practices in mobile development to ensuring optimal offline functionality, Pega experts will guide you through building apps for iOS, Android, and Windows that automatically utilize the latest OS features and capabilities. Appropriate for mobile developers and advanced Pega developers.

Hands-on training opportunities

Get hands-on with Pega's powerful technology as you discover new ways to tackle your most challenging projects. Led by expert instructors, our hands-on training courses are designed with your success in mind. Build the skills you need to manage and maintain your most critical systems while unlocking endless possibilities.

When: Sunday, June 2
Cost: $200 per half day course


Course descriptions

Intro | 1:30pm | $200

Pega Client Lifecycle Management

This course will help familiarize yourself with the architecture, portals, and tools used to support customer onboarding and due diligence.

Intro | 9:00am | $200

Developing a Minimum Loveable Product (MLP) with App Studio

Want to see no-code and low-code in action? In this session you will learn how to quickly develop an MLP application using App Studio functionality.

Intro | 9:00am & 1:30pm | $200

Pega Customer Decision Hub Overview

Learn about the key features, capabilities, and benefits of the Pega Customer Decision Hub™. Explore how components such as proposition management, predictive, adaptive, and text analytics are used to create, simulate and analyze real-time next-best-action decision strategies. Get hands-on experience building strategies for real-time interactions as well as simulating and analyzing your results using Pega Visual Business Director.

Intro | 9:00am | $200

Pega Customer Service Overview

Pega Customer Service™ is a premier application that predicts and manages today’s customer journey on a global scale, including real-time omni-channel AI that extends across multiple customer touchpoints. In this session you will explore these capabilities in a hands-on environment and learn how to best leverage new enhancements in mobile, social, chat and co-browse functionality.

Intro | 9:00am | $200

Pega Marketing Overview

Learn how Pega Marketing™ optimizes every customer interaction to maximize customer experience and business value while using the Pega Customer Decision Hub™ to deliver the next best action in real time across all customer touch points, improving upsell, cross-sell, and retention.

Intro | 9:00am & 1:30pm | $200

Pega Platform Overview

Get an introduction to the Pega Platform™ and interact with a basic application to fully realize the benefits of Pega's flexible, unified technology. Learn about the benefits and features that make it possible for business users and developers to work together to design and build enterprise applications for digital transformation.

Intro | 1:30pm | $200

SOLD OUT! Pega's Project Methodology

Pega's model-driven, no and low code technology helps organizations more easily solve business problems through implementation of Pega solutions. Pega's project methodology follows best practices that lead to high quality and agile solutions. In this session you will learn about the methodology and get some hands on using associated tools.

Intro | 1:30pm | $200

SOLD OUT! Overview of Using Pega Robotic Automations

As a business user, you need to discover efficiencies for your business processes. In this course, you will learn how Pega robotic automations improve your process flows.

Intro | 9:00am | $200

Pega LSA Readiness exam review session

Are you a Certified Senior System Architect who is ready to challenge the LSA program? Looking to get advice on how to prepare for the first step in the process which is the Pega LSA Readiness Exam? If you answered yes to both questions than this session is for you. 

This is your opportunity to learn from a Certified LSA Instructor. In this session you will review the format of exam questions and receive advice on how best to prepare for the exam. The Instructor will review study materials, test domains and the question distribution in each domain. In addition, sample exam questions will be covered.

On-site certifications

Pega’s Professional Certification Program ensures you have the skills and knowledge to successfully implement Pega technology at your organization. Get certified at PegaWorld to join the distinguished worldwide community of Pega certified professionals who share a commitment to excel in their ability to optimize the value of Pega’s software.


The MGM Grand | Rooms TBD


Exam times range from 90 – 120 minutes. Please arrive at least 10-15 minutes prior to your scheduled exam to allow for the exam admission process.

Free exam retake voucher

Nervous about passing the exam? Pega Academy is offering a free exam retake voucher* with your PegaWorld registration. This voucher is only valid for conference attendees who take an on-site exam at PegaWorld 2019 and do not pass.

*Voucher valid for 3 months

Exam hours


9:30 am

12:30 pm

3:30 pm


11:30 am

2:30 pm


11:30 am

2:30 pm


10:30 am

1:30 pm

Three ways to register

Online Registration

Access the PegaWorld 2019 exam registration site to register online.

Log in with your Pearson VUE account. If you do not have a Pearson VUE account, create one when you register online. Once you have your Pearson VUE username and password, register online to take any Pega exam at the conference. If prompted for a delivery option, select 'At a local test center'.

Telephone Registration

Register with a Pearson VUE call center agent. In the US and Canada call toll-free (888) 415-2768. To speak with an agent outside of the US or Canada, view our complete telephone list. Please indicate that you want to take the exam at the PegaWorld 2018 conference location.

On-site Registration

To register on-site at PegaWorld, stop by the Pega exam location [Room 201/202] and bring your Pearson VUE account login information. You can register to take your exam the same day if space is available.

Questions? Please contact

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