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Hands-on training & certifications

Powerful learning opportunities await at PegaWorld iNspire.

Hands-on training

Build the skills that will unlock endless possibilities for your organization. Our expert instructors will show you how to leverage Pega to tackle even your most challenging projects in all-new ways. Ready to empower yourself with game-changing tools and technologies?

When: Sunday, May 31
Cost: $200 half-day course | $400 full-day course
Pre-registration required.

Half-day courses
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This overview is a chance to gain greater understanding of the key features, capabilities, and benefits of the Customer Decision Hub. Learn how proposition management and predictive, adaptive, and text analytics can help you create, simulate, and analyze real-time next-best-action decision strategies – with hands-on exercises and Pega Visual Business Director simulations.

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A premier application that predicts and manages today’s customer journey on a global scale, Pega Customer Service includes real-time omni-channel AI that extends across multiple customer touchpoints. In this session, we’ll explore these capabilities in hands-on, and learn how to best leverage new enhancements in mobile, social, chat, and co-browse functionalities.

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Learn to engage App Studio with an emphasis on gathering data from a REST web service. This session will also focus on harnessing Dev Studio and savable Data Page, to help put information into a REST web service.

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Familiarize yourself with the architecture, portals, and tools used to support customer onboarding and due diligence with this foundational course session.

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Discover how to use robotic automation in digital process automation strategy – as a business user and a developer. In this session, we’ll share how Pega robotic development can help improve organizational process flows.

Full-day courses
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Pega App Studio is the fastest way to build applications with Pega. Learn about new features that accelerate application development for even the most seasoned Pega developers. Additionally, we’ll share tips on how to develop with App Studio in mind.

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This course will provide a thorough overview on how to build an automated DevOps pipeline, and speed up delivery of applications using products such as Deployment Manager, PegaUnit, and Scenario Testing.

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Learn to create applications using Pega’s low-code technology and leverage App Studio to transform business processes. Explore low-code features like notifications, service level agreements, workflows, channels, and more. With an understanding of App Studio, learn how App Factory helps support repeatable success.

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Think delivering real solutions that solve real business problems have to be complex, drawn-out, expensive, and mysterious? Think again. Pega’s model-driven, low-code technology can help your organization more easily achieve business outcomes. Pega’s project methodology focuses on agile delivery of high-quality solutions. In this hand-on session, we’ll roll up our sleeves in a simulated Microjourneys™ project, where we’ll populate a product backlog, and use that backlog to configure and test the Minimum Loveable Product you defined.

Pega Professional Certification Program

Gain the skills and knowledge you need to bring the power of Pega technology to your organization – right here at PegaWorld. Get certified and join our distinguished worldwide community of Pega professionals who share a commitment to leading-edge technology.


Exam times range from 90–120 minutes. Please arrive at least 10–15 minutes prior to your scheduled exam.

We’re commited to your success

Pega Academy is offering a free exam-retake voucher to those who take a Pega exam at PegaWorld iNspire and do not pass. Registrants will have three months to use the voucher to re-take the same exam.

Exam hours


9:30 am

12:30 pm

3:30 pm


11:30 am

2:30 pm


11:30 am

2:30 pm

Three ways to register

Register online

Register online to take any Pega exam at the conference using the PegaWorld exam registration site using your Pearson VUE account. If you need to create a Pearson VUE username and password, register here.

Register by phone

US and Canada registrants call 1-888-415-2768 to speak with an agent. For all other countries, view our complete telephone list. Make sure to indicate that you are registering for PegaWorld conference exams.

Register at PegaWorld iNspire

To register on-site at PegaWorld iNspire, stop by the Pega exam location and bring your Pearson VUE account login information. You can register to take your exam the same day if space is available.

Questions? Please contact certification@pega.com.

"Fantastic PegaWorld this year. Engaging and inspiring keynotes, great breakouts understanding how others have implemented Pega, and a fantastic networking opportunity."

British Gas