Use Pega Build For Change® technology to achieve rapid and measurable value
Pegasystems offers the industry's most agile platform and financial services solutions for delivering on the vision of a truly customer-centric organization. Eight of the top ten global banks rely on Pega to provide the ideal customer experience, innovate faster, optimize business outcomes and reduce risk. From regional retail banks to corporate banking on a global scale, Pega has helped financial institutions achieve new levels of profitability, productivity and proactive response to market opportunities and changing regulations.
Transformation can change the game by restructuring the operational infrastructure around business processes – simplifying, reinventing and then automating them end to end. This can be implemented incrementally, with the most important/costly processes first (80/20 principle). The outcomes can be dramatic, not only with annual cost savings (200M to 2B), but more importantly, with high customer service level achievement rarely seen in the banking industry.
Retail Banking & Card Servicing
Only Pega offers a unified solution for delivering customer-centric experiences while wringing inefficiency and cost out of each interaction. Pega combines dynamic processes, holistic case management across all channels and intent-driven guidance to transform every aspect of your customer-facing operations. With Pega, you can continuously improve the customer experience to achieve the best possible outcome for your customers and your business.
Transform your lending operations into efficient, compliant processes delivered in a customer-centric environment. Only Pega offers a unified solution that combines rules-driven processes with enterprise management, real-time decisioning and easy back-end integration to rapidly automate credit policies and procedures for any type of loan. The result is end-to-end control of the lending life cycle from new business and loan servicing to default management, enabling customer-focused experiences delivered with maximum cost efficiency and compliance.
Commercial & Wholesale Banking
Pega delivers a suite of solutions that can revolutionize how commercial banks interact with their customers from the first sales interaction to the most detailed payment investigations. These solutions are designed for rapid time to value with built-in commercial banking best practices, rules and processes – all delivered on Pega’s agile Build for Change® technology.
Wealth Management & Brokerage
Pega enables wealth managers, private bankers, retail brokers, investment managers and retirement services providers to transform every aspect of the client relationship. With Pega, you can offer a superior customer experience tailored to your customer segmentation strategy to deepen the relationship, dramatically improve productivity and gain a highly agile, business-focused platform for managing the client lifecycle from sales through service that makes it easy to keep pace with business and regulatory change.
With Pega, every interaction becomes an opportunity to simultaneously strengthen your client relationships and drive costs to their lowest possible level. Pega delivers a real-time, complete view of each client, end-to-end case management and rules-driven processes that enable global custodians, institutional brokers, investment banks and securities service providers to deliver greater transparency and superior, tiered levels of service while enhancing compliance and cost efficiency.
Risk, Fraud & Compliance
Pega captures and codifies best practices as intelligent processes that can be applied consistently across the organization. Because these processes are rule-based, they adapt dynamically to meet conditions for risk type, geography, line of business and regulatory requirement. Whether you need to implement Know Your Customer (KYC) globally, reduce risk across lines of business, manage complex AML, sanctions and fraud cases or meet government reporting requirements, Pega delivers a high-efficiency solution for risk, fraud and compliance management.
Pega 7 delivers solutions 6.4X faster than traditional Java EE. The Build for Change platform brings new solutions to life with simplicity and speed for adaptability to changing business needs.