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Business Process Management
Pega BPM simplifies and automates your operations so that you can reduce costs and improve business agility. Pega BPM is recognized by leading analyst firms as the most comprehensive and unified BPM platform. Only Pega BPM can be rapidly deployed and tailored to meet diverse and fast-changing requirements. Customers report 30% faster time-to-market using Pega over competing solutions.
Dynamic Case Management
Pega Dynamic Case Management (DCM) brings together the people and information needed to get work done to optimal outcomes. Analysts recognize Pega DCM as the industry's most comprehensive and unified solution. Pega-based applications can be efficiently reused and tailored to meet diverse and fast-changing requirements. Customers report 30 percent faster time-to-market using Pega over competing solutions.
Pega's revolutionary Next-Best-Action predictively delivers customer-centric offers that lead to greater engagement, frictionless messaging, revenue, and profits. We help organizations move beyond segmentation and the campaign because our approach manages customer relationships across inbound and outbound channels. Pega constantly evaluates the customer situation with predictive models and your business goals to dynamically recommend the most relevant action, offer, content and channel. With Pega Next-Best-Action, you can take advantage of every dealing or conversation to proactively interact with your customer to build an optimized lifetime value.
Sales Force Automation
Typical Sales Force Automation applications just capture data, but don’t really help your reps sell. By marrying traditional SFA capabilities with real-time guidance, intelligent automation and agile processes that instantly adapt to best support each sales opportunity, only Pega can automate the entire sales cycle from prospecting and lead assignment to sales stage promotion and product fulfillment.
Customer service delivery is changing at an unprecedented pace with new channels, devices, products and regulations, combined with dramatically increased customer and shareholder expectations. With Pega, the world's leading service organizations engage customers with omnichannel service, simplify the experience for customer service representatives, and make change a strategic advantage.
Pega 7 delivers solutions 6.4X faster than traditional Java EE. The Build for Change platform brings new solutions to life with simplicity and speed for adaptability to changing business needs.