BETTER BUSINESS SOFTWARE®

Over 30 years and across our Fortune 500 clients, Pegasystems has identified four critical practices common to successful businesses: streamlined operations, collaboration across functional and geographic divides, engaged customers and the agility to embrace change. Pega software is designed around making business better – better for customers, better for employees, better than the competition.

Customer Engagement Solutions

Built on the Build for Change® Platform − enable better businesses to win, serve, and retain customers across all channels and on every device.

MARKETING >
SALES >
SERVICE >

Business Process Solutions

Industry-specific, reusable, and customizable processes. They make key operations more efficient, delivering profitability and a superior customer experience.

BUSINESS PROCESS MANAGEMENT >
DYNAMIC CASE MANAGEMENT >

Build For Change Platform

Combines business process management, predictive and adaptive analytics, dynamic case management, business rules, integration, mobile and social capabilities, in a single, unified platform that runs on-premises or in the cloud.

BUILD FOR CHANGE® PLATFORM >

Customer Success

Top performing companies deliver customer experience that’s accurate, personal, timely and delivered through their channel of choice. Pega software connects your back office business operations and real-time data (BPM) directly to omni-channel customer interactions (CRM) - maximizing automation, intelligently guiding every service interaction and delivering outstanding service experiences.

Industry Solutions

Businesses in every industry today see the market forces driving them to become digital enterprises. Pega industry experts stay close to market and regulatory dynamics to provide industry-specific applications that simplify operations and engage customers while reducing implementation time.