PegaWORLD Diamond Sponsor

Headquartered in Teaneck, New Jersey (U.S.), Cognizant combines a passion for client satisfaction, technology innovation, deep industry and business process expertise, and a global, collaborative workforce that embodies the future of work. With over 50 delivery centers worldwide and approximately 171,000 employees as of December 31, 2013, Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 2000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world.

We invite you to watch Cognizant’s latest videos that describe key client challenges and our joint solution offerings, with real-world case study examples. Discover how Cognizant — together with Pega — can help your organization reap tangible results from the powerful combination of Pega industry-leading technology innovation and top-tier industry solution offerings.

Sriraj Rajaram, Business Leader, BPM Practice North America

Prasad Chintamaneni, SVP & Head Global Markets, Banking and Financial Services

Nate Longfellow, Consumer Lending Practice Lead

Peter Grambs, Senior Vice President, Customer Solutions Practice

David Johnson, Global VP, Client Services & Emerging Business

Krish Venkat, EVP & Global Leader, Healthcare and Life Sciences

Ben Bengtson, SVP - Global Leader, Insurance Industry Markets

Srinivas Shankar, Director, Client Partner

Srivatsan, Senior Vice President, Life Sciences

Recovery Solution | Cognizant’s Recovery Solution complements Pega Collections Framework, to provide complete visibility of the recovery process to the Bankers to minimize the losses arising due to litigation. Empowered by Advanced Analytics capabilities, this solution provides capability of internal and external communication, seamless data flows, enhanced documentation, agency management and reporting.

Contact: Saurabh Kumar (


Medicaid Eligibility Solution | This solution enables US State Government agencies to determine applicant’s Medicaid eligibility during the pre-enrollment process, based on the state-specific rules. Built with Pega intelligent workflow and decision rules, it supports eligibility determination for applications submitted through a web-based user interface and verifies applicant’s credentials.

Contact: Jayanta Gupta (


Mobile BPM Solution to Track Opportunities in Retail Banking | This solution, built on Pega Mobile and Antenna software, provides capability to track opportunities while interacting with the customer directly in the field. This solution is capable of working offline to capture data in the device’s local database while having limited internet connectivity. The Banker, once back at the office, will be able to synchronize the locally-saved data with the Pega Web application.

Contact: Rajesh Pitchai Ramadoss (

The Digital Insurer: How John Hancock Achieved up to 50% Efficiency with a Pega Upgrade (2014)

The insurance industry is undergoing a sea of change with an increasingly competitive marketplace alongside increasing demands for a unified and comprehensive consumer experience. In such an environment, the availability of an enterprise platform to rapidly respond to customer interactions significantly increase the differentiation and competitive advantage of an insurer.

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The New Digital Normal: How Fallon Reshaped Customer Interactions Through Sales Transformation (2014)

Digitization is at the heart of business - reshaping interactions, rewiring environments and rewriting the competitive landscape. The new "digital normal" has an ionizing effect resulting in the rise of new leaders while propagating established players towards extinction. As the healthcare industry undergoes landmark transformation, the need is greater than ever for players to be responsive to customer needs, government regulations and rise above competitive threats. 

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