Partnering for Success with Pega

Cognizant's Sriraj Rajaram describes Cognizant's "Code Halo" Thought Leadership and how organizations can catalyze business with Code Halo thinking

Headquartered in Teaneck, New Jersey (U.S.), Cognizant combines a passion for client satisfaction, technology innovation, deep industry and business process expertise, and a global, collaborative workforce that embodies the future of work. With over 50 delivery centers worldwide and approximately 171,000 employees as of December 31, 2013, Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 2000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world.

We invite you to watch Cognizant’s latest videos that describe key client challenges and our joint solution offerings, with real-world case study examples. Discover how Cognizant — together with Pega — can help your organization reap tangible results from the powerful combination of Pega industry-leading technology innovation and top-tier industry solution offerings.

Continuing on the Digital Transformation journey requires the right partners. Cognizant executives describe how Cognizant and Pega can work with you to transform your business.

Code Halos and the Digital Transformation Journey

Every digital click, swipe, "like", buy, comment and search produces a unique virtual identity – something Cognizant calls a Code Halo™. While Code Halos are important to each of us, they are becoming increasingly vital to the success of every business.

Code Halos

Cognizant has the oldest Pega Practice and has delivered over 900 successful Pega projects. Learn more about their methodology and what makes them successful.

"What Makes a Successful Pega Engagement?"

Cognizant and Pega Delivering Customer Success

Pega's Build for Change® Platform brings new solutions to life with simplicity and speed for adaptability to changing business needs. With Pega's unified platform, you can create a strong partnership between business and IT to ensure solutions deliver maximum business value.

Cognizant, a Pega platinum partner, has developed a comprehensive methodology for upgrading PRPC integrating the best practices and tools offered by Pega with Cognizant’s BPM acumen and in-house IP based tools. As a trusted partner of the Pega-Partner Innovation Center, Cognizant will support the Pega-Partner Innovation Center initiative for product upgrades. Through this program, Cognizant will help maximize existing applications more quickly and cost-effectively, while enabling clients to take optimal advantage of Pega upgrade features.

Ayan Sengupta on the Advantages of Pega 7

Sriraj Rajaram on The Upgrade Innovation Center

Tony Smith on the Advantages of Pega 7

With the acquisition of Antenna Software in 2013, Pega has doubled down on its capabilities for the mobile enterprise. The new Pega Mobility platform delivers cross-channel interactions by making the mobile component a core piece of built-in application functionality, as opposed to an add-on after the fact.

Cognizant’s Tony Smith describes the importance of this platform and describes a successful customer implementation.

The Cognizant & Pega Partnership in Mobility

Cognizant helps some of Pega's oldest banking and insurance clients develop and deliver business solutions that drive efficiency, effectiveness, innovation and virtualization.

Nate Longfellow, Consumer Lending Practice Lead, Financial Services

 Prasad Chintamaneni, SVP & Head Global Markets, Banking and Financial Services

 Ben Bengtson, SVP - Global Leader, Insurance Industry Markets

 Solutions

  • Recovery Solution | Cognizant’s Recovery Solution complements Pega Collections Framework, to provide complete visibility of the recovery process to the Bankers to minimize the losses arising due to litigation. Empowered by Advanced Analytics capabilities, this solution provides capability of internal and external communication, seamless data flows, enhanced documentation, agency management and reporting.
    Contact: Saurabh Kumar (Saurabh.Kumar@cognizant.com)
  • Mobile BPM Solution to Track Opportunities in Retail Banking | This solution, built on Pega Mobile and Antenna software, provides capability to track opportunities while interacting with the customer directly in the field. This solution is capable of working offline to capture data in the device’s local database while having limited internet connectivity. The Banker, once back at the office, will be able to synchronize the locally-saved data with the Pega Web application.
    Contact: Rajesh Pitchai Ramadoss (Rajesh.PitchaiRamadoss@cognizant.com)

Pega and Cognizant have helped Healthcare and Life Sciences clients deliver transformational results, providing business advantages as well as customer satisfaction.

Krish Venkat, EVP & Global Leader, Healthcare and Life Sciences

 Srinivas Shankar, Director, Client Partner, Life Sciences

 Srivatsan, Senior Vice President, Life Sciences

 David Johnson, Global VP, Client Services & Emerging Business

Solution:

  • Medicaid Eligibility Solution
    This solution enables US State Government agencies to comply with the Patient Protection & Affordable Care Act (ACA) by implementing new Medicaid rules, new interfaces with federal agencies and a mechanism to accept preenrollment applications. It additionally supports eligibility determination for applications submitted through a web-based user interface.
    Contact: Jayanta Gupta, jayanta.gupta@cognizant.com

    The Digital Insurer: How John Hancock Achieved up to 50% Efficiency with a Pega Upgrade (2014)

    The insurance industry is undergoing a sea of change with an increasingly competitive marketplace alongside increasing demands for a unified and comprehensive consumer experience. In such an environment, the availability of an enterprise platform to rapidly respond to customer interactions significantly increase the differentiation and competitive advantage of an insurer.

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    The New Digital Normal: How Fallon Reshaped Customer Interactions Through Sales Transformation (2014)

    Digitization is at the heart of business - reshaping interactions, rewiring environments and rewriting the competitive landscape. The new "digital normal" has an ionizing effect resulting in the rise of new leaders while propagating established players towards extinction. As the healthcare industry undergoes landmark transformation, the need is greater than ever for players to be responsive to customer needs, government regulations and rise above competitive threats. 

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