Pega Cloud Achieves Service Organization Controls (SOC 2) Certification

Status assures users of stringent controls over security and availability.

CAMBRIDGE, Mass. – February 25, 2013 – Pegasystems Inc. (NASDAQ: PEGA), the leader in  Business Process Management (BPM) and a leading provider of Customer Relationship Management (CRM) solutions, announced that its Pega Cloud® offerings have been certified to higher levels of security and reliability, with SOC 2 certification.  Service Organization Controls (SOC) are a series of accounting standards that measure the control of financial information for a service organization. They are covered under both the SSAE 16 and the ISAE 3402 professional standards. 

SOC 2 provides a rigorous reporting framework for non-internal control over financial reporting (ICFR) circumstances related to security, availability, and privacy. Under SOC 2, control objectives are pre-defined based on structure provided by Trust Services Principles and Criteria.  The purpose of SOC 2 is to convey trust and assurance to users of a system that the service organization has deployed an effective control system to effectively mitigate operational and compliance risks that the system may represent to its users.

Pegasystems has been at the forefront of delivering enterprise-level cloud solutions that meet the needs of the world’s largest and most sophisticated organizations.  Pega Cloud delivers a 99.95 percent SLA and its control architecture has already helped clients meet both industry specific and geographic regulatory requirements, including HIPAA, PCI DSS, FDA 21 CFR Part 11, and European Union Data Privacy.  Achieving SOC 2 certification further enables enterprises that have previously had security concerns about the cloud to consider it as a viable option.  Pega Cloud does not lock clients into a deployment option, enabling customers to seamlessly move between cloud and on-premise deployments, depending on the needs of the business.   

Quotes & Commentary:

“For over four years, some of the world’s largest financial services, healthcare and insurance companies in the Americas, Asia and Europe have entrusted Pega Cloud to run some of their most mission-critical Pega applications while meeting their specific regulatory compliance requirements,” said Douglas Kim, Managing Director of Product Marketing at Pegasystems. “With the SOC2 Certification, Pega Cloud has third party validation that we meet and exceed the security, privacy and accessibility requirements that our enterprise clients require when they consider the potential for deploying solutions on the cloud.”

 

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About Pegasystems

Pegasystems (NASDAQ: PEGA) develops strategic applications for sales, marketing, service and operations. Pega’s applications streamline critical business operations, connect enterprises to their customers seamlessly in real-time across channels, and adapt to meet rapidly changing requirements. Pega’s Global 500 customers include the world’s largest and most sophisticated enterprises. Pega’s applications, available on-premises or in the cloud, are built on its unified Pega 7 platform, which uses visual tools to easily extend and change applications to meet clients’ strategic business needs. Pega’s clients report that Pega gives them the fastest time to value, extremely rapid deployment, efficient re-use and global scale. For more information, please visit us at www.pega.com.

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The information contained in this press release is not a commitment, promise, or legal obligation to deliver any material, code or functionality. The development, release and timing of any features or functionality described remains at the sole discretion of Pegasystems, Pegasystems specifically disclaims any liability with respect to this information.

 

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Media Contacts

Lisa Pintchman Rogers
VP, Corporate Communications
Lisa.Pintchman@pega.com
+1 617-866-6022

Frank Tutalo
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Frank.Tutalo@pega.com
+1 617-866-6906

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Andy Dear
Sr. Public Relations Manager – North America
Andy.Dear@pega.com
+1 617-866-6293

Europe:
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+44 (0) 118 9651 660

Pegasystems Inc.
One Rogers St.
Cambridge, MA 02142
U.S.A.
Phone +1 617-374-9600
Fax +1 617-374-9620