Farmers Insurance Group Wins Innovation Solution Award from Information Management

Pegasystems’ technology enables Farmers to transform its claims operations

CAMBRIDGE, Mass. – November 22, 2011 – Pegasystems Inc. (NASDAQ: PEGA), the leader in Business Process Management (BPM) and software for customer centricity, today announced that one of its clients, Farmers Insurance Group, has been recognized for success and innovation in connection with its claims handling system which is driven by Pega technology.  Farmers was named a 2011 Innovative Solution Award winner by Information Management magazine for its standout claims application.

The recognition marks the fifth award Farmers has received in the last year.  The Innovative Solution Award recognizes groundbreaking initiatives that bring constructive change and provide quantifiable business value in organizations working to manage information as an asset.  Winning projects involve new technologies or the adaptation of existing technology in a new use or different domain, or in combination, to create new value.  

 

Quotes & Commentary:

Julie Langenkamp, Editor-in-Chief, Information Management

“This example showed an innovative development model for the solution needs. As part of the unique approach, executives met directly with IT staff and this tight collaboration enabled Farmers to achieve clear, sustainable business benefits that transformed the business operation.”

Grant Johnson, Chief Marketing Officer, Pegasystems

“We are pleased that Farmers Insurance has received further recognition for achieving significant business results.  Pegasystems’ unique Build for Change® technology is driving rapid time to value and increasing customer centricity for many of our client organizations.  In this age of customer empowerment, those achievements are more important than ever.”

 

Supporting Resources: 

To read more about Pega’s insurance solutions, visit: http://www.pega.com/industries/insurance/bpm-insurance.asp

To read more about Pega insurance customers’ successes, visit: http://www.pega.com/industries/insurance/customer-success.asp

 

About Pegasystems

Pegasystems revolutionizes how leading organizations optimize customer experience and automate operations. Our patented Build for Change® technology empowers business people to create and evolve their critical business systems. Pegasystems is the recognized leader in business process management and is also ranked as a leader in customer relationship management software by leading industry analysts. For more information, please visit us at www.pega.com. 

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