Farmers Insurance Group Wins Innovation Solution Award from Information Management

Pegasystems’ technology enables Farmers to transform its claims operations

CAMBRIDGE, Mass. – November 22, 2011 – Pegasystems Inc. (NASDAQ: PEGA), the leader in Business Process Management (BPM) and software for customer centricity, today announced that one of its clients, Farmers Insurance Group, has been recognized for success and innovation in connection with its claims handling system which is driven by Pega technology.  Farmers was named a 2011 Innovative Solution Award winner by Information Management magazine for its standout claims application.

The recognition marks the fifth award Farmers has received in the last year.  The Innovative Solution Award recognizes groundbreaking initiatives that bring constructive change and provide quantifiable business value in organizations working to manage information as an asset.  Winning projects involve new technologies or the adaptation of existing technology in a new use or different domain, or in combination, to create new value.  


Quotes & Commentary:

Julie Langenkamp, Editor-in-Chief, Information Management

“This example showed an innovative development model for the solution needs. As part of the unique approach, executives met directly with IT staff and this tight collaboration enabled Farmers to achieve clear, sustainable business benefits that transformed the business operation.”

Grant Johnson, Chief Marketing Officer, Pegasystems

“We are pleased that Farmers Insurance has received further recognition for achieving significant business results.  Pegasystems’ unique Build for Change® technology is driving rapid time to value and increasing customer centricity for many of our client organizations.  In this age of customer empowerment, those achievements are more important than ever.”


Supporting Resources: 

To read more about Pega’s insurance solutions, visit:

To read more about Pega insurance customers’ successes, visit:


About Pegasystems

Pegasystems (NASDAQ: PEGA) develops strategic applications for sales, marketing, service and operations. Pega’s applications streamline critical business operations, connect enterprises to their customers seamlessly in real-time across channels, and adapt to meet rapidly changing requirements. Pega’s Global 500 customers include the world’s largest and most sophisticated enterprises. Pega’s applications, available on-premises or in the cloud, are built on its unified Pega 7 platform, which uses visual tools to easily extend and change applications to meet clients’ strategic business needs. Pega’s clients report that Pega gives them the fastest time to value, extremely rapid deployment, efficient re-use and global scale. For more information, please visit us at

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The information contained in this press release is not a commitment, promise, or legal obligation to deliver any material, code or functionality. The development, release and timing of any features or functionality described remains at the sole discretion of Pegasystems, Pegasystems specifically disclaims any liability with respect to this information.


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