There's only one thing
that stands between most financial services institutions
and their aspirations for growth, productivity, and compliance
— and that is the institution itself. Executive management
can determine the right path to increasing shareholder
value — new products to bring to market, new channels
to market through, new ways of realizing synergies, new
ways of delivering customer satisfaction — but turning
these initiatives into business practices that deliver
value is typically a slow frustrating process. The rigidity
of existing systems creates compromises, ideas get lost
in translation, middle management hews to the old way
of doing things, and front-line staff are resistant to
change. Smart
institutions realize they need to do more than execute
the changes that will drive value today. They
need a systemic approach to closing the execution gap
and driving growth sustainably through business agility.
Enter SmartBPM®
Pegasystems' industry-leading BPM platform, PegaRULES Process
Commander® (PRPC), enables financial services institutions
to automate and enhance a wide range of business processes for greater
business agility. PRPC enables continuous improvement by providing the
full lifecycle of application functionality - model, build, execute,
and monitor. This allows companies to capture objectives, optimize
processes, and drive work to completion. Leading financial services
institutions such JPMorgan Chase, Rabobank, American National Insurance,
and Franklin Templeton rely on Pegasystems to provide flexible, scalable
BPM solutions that enhance their existing systems and deliver increasing
value.
Revenue Growth
SmartBPM gives financial services institutions the agility they need
to drive revenue growth in complex, changing markets. Institutions can
quickly capture best practices into account opening processes that span the
enterprise for more effective cross-sales and product bundling.
"Build for Change®" solutions enable them to move
at the speed their business demands, bringing new products and new offers
to market quickly. Sophisticated procedural and declarative rules drive
event-based marketing that delivers superior response rates.
Productivity
SmartBPM is much more than mere workflow. While it does intelligently
route work to the right users, in many cases it actually does the work -
calling on outside systems or third parties to research necessary information,
resolving work with sophisticated decision rules, responding to customers, and
adjusting multiple systems to drive work to completion. Diverse financial
services institutions use Pegasystems' SmartBPM to address a broad range of
issues, from common customer service requests to their thorniest, most manual
back-office processes - achieving straight-through processing, cutting
training times in half, and realizing dramatic productivity gains.
Compliance
SmartBPM not only captures your best practices, but ensures they are
consistently applied across the organization with "write once, use anywhere"
simplicity, matched by patented rules-inheritance technology that ensures
compliance with geographic, product, or customer-related regulations and
service levels. Pegasystems' SmartBPM is self-documenting and maintains a
complete audit trail - not only of every piece of work, but of the rules
that were applied to that work when it was performed. This is a discipline
that's critical, given the scrutiny placed on business practices today.
For more information about how SmartBPM addresses the needs of your
business, please click on the links below:
Or click here for more information
about PegaRULES Process Commander and the SmartBPM Suite.
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