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PegaWorld
June 7-9, 2026 | Las Vegas, NV

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Session: Client-Led

Approved! Bank of Queensland's Leading Edge Lending Revolution

Date and Location

June 9, 2026, 1:15PM - 2:00PM PDT
Premier Ballroom 317

Speaker(s)

  • Michael Sokolich
    Head of Everyday Banking and Home Lending Transformation
    Bank of Queensland
  • Cathy Liu
    Project Director
    Bank of Queensland

Home lending used to be slow and opaque. Bank of Queensland (BOQ) changed that. Peek under the hood of BOQ's Digital Home Loan platform, built on Pega to deliver real-time updates, simplified products, and approvals in hours. Learn how a multi-brand, omni-channel origination system proves great CX and rigorous risk controls can coexist. Buckle up, this is home lending at challenger-bank speed.



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