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CES Amsterdam
Pega Events

Customer Engagement Summit Amsterdam 2018

Thanks to all who joined us on 10th April. We hope the event inspired those who attended to think about how they can future-proof their technology by empowering front-line staff, creating operational efficiencies, and transforming the customer experience.

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Featured Replay

Philips Healthcare: Deploy Customer-Facing Apps Faster

You’re constantly collecting patient data, but where does that information live? How is it being used to benefit patients? Is it easily accessible to you and your patients when it’s needed most?

Your focus should be on improving people’s lives, not wrestling with outdated software and siloed divisions within your organization. Discover how Philips Healthcare embraced a unified platform and the latest in Digital Process Automation (DPA) to improve health outcomes and foster patient engagement.

View all replays (10/4/18)


Digital Transformation for Real

Don Schuerman, Chief Technology Officer, Pegasystems


Vivat: Renovating the core to accelerate customer engagement

John Agterdenbos, Enterprise Architect, Vivat
Marc Bakermans, Business Change Manager, Vivat


Philips Healthcare: Deploy customer-facing apps faster and with minimal coding

Taif Altememy, Product Owner Philips Connect Digital Platforms, Philips Healthcare
Patrick Bronneberg, Software Architect and Group Leader, Philips Healthcare


Customer Engagement Demo

Jeff Nicholson, Vice President, CRM Product Marketing, Pegasystems
Sjoerd Heins, Solutions Consultant , Pegasystems


CIO / CTO Panel: Successfully lead transformation, bringing digital best practices to scale

Jacqueline van Wees, Sales Director Financial Services & Insurance, Pegasystems
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