Session: Client-Led
Connection Saves $2.4M with Pega AI Agents
Date and Location
TBD
Speaker(s)
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Jason BurnsSenior Director Process OptimizationConnection, Inc.
Connection turned AI into ROI – saving $2.4M through Pega AI agents and Knowledge Buddy. By automating intake and optimizing case routing, they streamlined operations and boosted sales support efficiency. Learn how this transformation accelerates workflows, empowers teams, and delivers measurable impact across the business.