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PegaWorld
June 7-9, 2026 | Las Vegas, NV

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Session: Pega-Led

AI in Action: Must-try Agentic Use Cases for Next-level Customer Service

Date and Location

TBD

Speaker(s)

  • Andi Mutlow
    Fellow SC Specialist
    Pega
  • Simon
    Director of Product Marketing
    Pega

Discover how agentic AI is elevating customer service. This session highlights practical use cases – like intelligent self-service and personalized support – that you can deploy quickly for real impact. Learn proven strategies, see real examples, and walk away with actionable insights to fast-track agentic AI in your organization. Perfect for anyone seeking next-level customer service innovation.