Insurance

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One Claims Process Around the Globe

One Claims Process Around the Globe

Flexible Insurance Solutions with Predictable Business Outcomes

Rigid legacy systems and inefficient manual processes are taking their toll on insurance carriers. Unable to adapt systems and business processes in a timely manner, carriers are missing out on new market opportunities while struggling with high costs for policy service and administration, claims processing and compliance.

Pegasystems empowers insurance carriers to drive agility into every process, across every channel, line of business, producer and department to transform the way business is done. Built on Pega’s award-winning BPM suite, our insurance software solutions unlock untapped business value throughout the insurance service chain so that you can streamline mission-critical operations with rules-driven, straight-through processes; remove guesswork with real-time intelligence and automated guidance; and rapidly introduce new products and services with business-friendly tools that create a strong business-IT partnership.

With these capabilities, the results are faster time to market, higher sales, drastically lower expense ratios, customer-focused experiences and improved risk mitigation. It’s no wonder major carriers like Farmers, ING, John Hancock, Nationwide, New York Life and Zurich NA rely on Pega solutions for the cloud or on-premise to continually improve efficiencies and outcomes.

Tab 1

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Insurance Industry Foundation

Insurance Industry Framework

  • New Business and Underwriting – Grow market share and profits with Pega’s intelligent solution for streamlining application processes and new product introduction.
  • Policy Service and Contract Administration – Increase account loyalty and profitability with a solution that effectively balances customer needs with business objectives.
  • Claims Processing – Reach new levels of efficiency, asset retention and compliance with Pega’s proven solution for intelligent claims processing.
  • Risk, Fraud and Compliance – Significantly improve internal controls with dynamic solutions that automatically apply risk, fraud and compliance best practices.

Tab 2

View the Data Sheet:

Insurance Industry Framework

Insurance Industry Framework

  • New Business and Underwriting – Optimize submission processing and risk selection with Pega’s solution for intelligent underwriting.
  • Policy Service and Contract Administration – Become “easy to do business with” using a dynamic solution that optimizes every interaction by balancing customer needs with business objectives.
  • Claims Processing – Deliver the optimized claims outcomes with Pega’s proven solution for smart claims processing.
  • Risk, Fraud and Compliance – Significantly improve internal controls with dynamic solutions that automatically apply risk, fraud and compliance best practices.

Customer Success

Using Pega solutions, insurance organizations have achieved rapid and measurable value.

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