Government Modernization

Gain the Agility Needed to Rapidly Modernize and Build for Change®

Pega offers the ideal solution to streamline systems and operations without interrupting service delivery. With Pega's platform for government modernization, you can rapidly implement automated, adaptable work processes that easily manage the growing stream of policy changes while fostering continuous improvement in service delivery. Compliant with Section 508, the National Information Exchange Model (NIEM) and other government standards, Pega promotes application delivery at a fraction of the time and costs imposed by off-the-shelf solutions or custom development.

Rapidly improve operations without interruption
Pega's Build for Change® Government technology supports development and deployment in quick phases to ensure government operations continue without interruption while continuously modernizing, and showing success early and often

Eliminate the specifications gap
Model-driven application development facilitates program-IT collaboration by enabling rapid capture of current policy by the people who understand it best.

Accelerate program delivery
Pega automatically generates the necessary application code, eliminating time-consuming waits for programing resources and enabling rapid adaptation to changing policies.

Leverage existing assets
Pre-built wizards streamline integration with existing agency and third-party systems, delivering the ideal solution for optimizing business processes on top of legacy systems.

Meet agency cloud and mobile demands
Pega applications can be developed and deployed in any combination of in-house and cloud configurations and run on any channel, including mobile devices and social channels.

Leveraging Pega BPM to Reduce Waste and Increase Efficiency for Government

Pega's Build for Change® technology revolutionizes how government agencies manage the entire lifecycle of enterprise systems.

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Pega in Texas: Collaborating to Accelerate State Government Modernization

Change driven by legislation; change driven by the need to do more with less; change driven by the desire to provide improved citizen services. Innovative agencies are embracing Build for Change® technology to address this challenge.

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 Customer Success

Pega Delivers the Platform for Large-Scale Modernization

A state transportation department, with multiple divisions and over 10,000 employees serving more than 20 million residents and visitors, builds and maintains infrastructure for safe and efficient movement of people and commerce. The department is leveraging Pega technology to improve and revitalize its enterprise‐wide business architecture as a part of a large-scale modernization initiative. Pega's dynamic business process and case management technology will streamline operations, build business agility and reduce risk in connection with existing legacy systems.

Government Animal Health Organization Powers Business Process Reform with Pega

An international government animal health organization relies on Pega's agile platform to respond immediately and effectively to animal disease outbreaks. Pega automates workflow management of all animal health customer information, providing full visibility and centralized control for mapping and aligning relevant processes and actions across the organization. The solution has reduced paperwork and delays, increased responsiveness and efficiency, improved the speed and quality of management information, reduced IT and operational costs and enhanced the quality of citizen service.

Real Time Incident Tracking and Traffic Management

This metropolitan area is able to manage traffic under changing conditions by rerouting traffic through driver notification and auto traffic controls. It supports 18 traffic controllers per 12 hour shift 365 days a year thus optimizing the road infrastructure while optimizing usage revenues. All of this while keeping 20,000 devices up and running. When the devices have problems they also get an assist from the fault management processes. Learn more at Gartner.com.