Public Sector
Transforming Legacy Systems with a New Paradigm for Modernization
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The challenge to government agencies is clear — they must modernize legacy systems and processes if they are to meet the growing demands for improved constituent service, lower costs and greater levels of transparency. Unfortunately, recent attempts at modernization have failed because they required massive rip-and-replace implementations and relied on outdated development techniques that prohibited application reuse across organizations.
Pegasystems offers a proven, economical and highly effective solution that delivers the most advanced capabilities on the market today to streamline application development and delivery. Using familiar tools and natural government language, you can rapidly model and deploy processes and rules that precisely meet your requirements. No software development, no wait for IT resources — Pegasystems generates all of the software code needed to deliver fully functional applications. Quite simply, Pegasystems puts the power of change in your hands, making it easy for government organizations to handle the growing stream of policy changes while fostering continuous improvement of existing processes.
In addition, the processes and rules developed for one purpose can be reused, so that you can quickly implement new applications while simultaneously incorporating specific requirements. Leverage these reusable assets across programs, agencies and departments to deploy highly automated, intelligent applications at a fraction of the cost. It’s no wonder that government agencies around the world including the FDIC, HM Revenue and Customs in the United Kingdom, the State of Texas and many more have discovered the power of Pega solutions to help them transform their IT environment and optimize the delivery of citizen-focused service.
Tab 1
Eligibility Determination and Enrollment — Rapidly implement new initiatives and programs designed to improve constituency satisfaction and efficiency while reducing costs, such as improper payments. Streamline application processes and reduce the time it takes to deliver new services with business-focused tools to design and deploy agile automated processes.
Constituent Relationship Management — Optimize service delivery and transparency to the constituent at reduced costs and with greater agility.
Intelligent Automation —Substantially reduce processing time and waste with intelligent, automated front- to back-office processes that eliminate manual hand-offs, processing bottlenecks and costly human errors.
Risk, Fraud and Compliance — Improve compliance and consistency in every process and channel to meet regulatory requirements, reduce fraud, waste and abuse. Phase in applications over time, benefiting from the ability to reuse assets to mitigate risk.
Tab 2
Pega Frameworks and Featured Solutions accelerate the delivery of industry-specific applications by providing pre-defined data models, workflows, decision tables, user interfaces and industry components. Leveraging Pega's powerful process and rules management capabilities, these solutions enable you to capitalize on the strength, extensibility and agility of Pega technology while rapidly achieving significant return on investment.
| Pega Public Sector Industry Brochure: A Proven Solution for Government Transformation | Enables organizations to deploy highly automated applications that precisely meet agency needs at a fraction of the cost of traditional development methods or custom-configured commercial off-the-shelf solutions. |
| Pega Solution for Citizen Benefit Delivery | With Pega's business-focused tools, agencies can respond immediately to change, making it easy to keep with the accelerated pace of legislation and policy changes. |
Customer Success
Using Pega solutions, government agencies have achieved rapid and measurable value.
