Pega Cloud: Security & Reliability

Overview

Forrester Research forecasts that the global market for cloud computing will grow by approximately $200 billion over the next seven years, from $40.7 billion in 2011 to more than $241 billion in 2020. Furthermore, cloud computing is expected to evolve into a significant contributor to the growth of the tech industry overall. It is fuelled primarily by a number of global macroeconomic factors, a growing digital native workforce demanding more self-provisioned technology, and a shift in the way companies innovate their businesses to achieve better margins and growth.

Cloud is truly transformative in the sense that it develops new business opportunities by creating more effective and timely interactions between organizations and their customers. Cloud- based solutions can bring quantifiable cost savings along with a number of strategic benefits such as rapid scalability, deployment benefits, cost restructuring, risk management, and core competencies alignment.

Cloud computing allows businesses to break away from conventional past practices by allowing the rapid scaling of resources, better optimization of computing efficiencies, and the enablement of both business executives and IT staff allowing them to refocus on the more strategic aspects of their roles.

For cloud solutions to reach their full potential, they must offer customers peace of mind that their data is safe in the cloud. Perceived security vulnerability is still the top concern with the cloud and is a major impediment to wider and faster adoption. The purpose of this white paper is to describe how the different aspects of system security, reliability, and secure integrations are implemented for Pega Cloud. In particular, we will focus on how Pega Cloud has addressed the data privacy concerns for our customers across several key industries, including financial services/insurance, healthcare, and public sector, to name just a few.