Insights on managing change

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Insights on managing change

As technology continues to accelerate the pace of change, more leading companies are choosing Pega to help them become truly digital enterprises and to stay ahead of the competition.

This content ran previously on Forbes BrandVoice . Step out of your job for a moment and become a customer. Select a...
Who really owns the customer in today's enterprise?
What a difference three years makes! My first PegaWORLD , in June 2013, featured a Public Sector track focused on...
PegaWORLD 2015
This content was previously published on Fortune.com . Today’s savvy customers have little tolerance for generic...
4 Tips to Cure Customer Experience Dysfunction
Regardless of your opinion about Obamacare, recent trends indicate that many companies are embracing wellness...
Wellness Plans: Does This Trend Have Legs?
This content was previously published on Fortune.com . The formula for remarkable customer experience should not...
Silhouette of 'thumbs up' comprised of people.
This content was previously published on Fortune.com . To know what's driving customer experience today, look past...
Customer Experience: don't blame Uber, thank them
Nearly every commercial lines carrier has “profitable growth” as a top-line initiative in 2015 and beyond. In order...
Kick-starting Commercial Lines Underwriting
This content is part of a program managed by the Economist Intelligence Unit, sponsored by Accenture and Pegasystems...
Extending the life of legacy systems