Insights on managing change

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Insights on managing change

As technology continues to accelerate the pace of change, more leading companies are choosing Pega to help them become truly digital enterprises and to stay ahead of the competition.

Let’s be honest, we have all experienced varying degrees of “service” – from the rare “extraordinary” to “average” to...
What Do You Think Your Customers Think of You?
This content is part of a program managed by the Economist Intelligence Unit, sponsored by Accenture and Pegasystems...
Think Like a Fighter Pilot
Mashable published this content previously. It's funny — since the world went digital, you've been able to "tell" how...
How to Build an App in 10 Days
This content is part of a program managed by the Economist Intelligence Unit, sponsored by Accenture and Pegasystems...
Do you know where your data is?
I had been anxiously awaiting the Supreme Court of the United States (SCOTUS) ruling on the legitimacy of federal...
The Aftermath of SCOTUS’ ACA Ruling and Predicting the Finale for Healthcare’s Game of Thrones
When was the last time you contacted the manufacturer of a product you own? Perhaps it was when you purchased a...
Omni-channel to Omni-device
Internet of Things
“I feel like I’m from a different planet”. This is how I feel today when I compare myself to the average modern day...
Woman on phone, looking concerned.
When doing an autopsy on the failed mega-merger of Comcast and Time Warner Cable, there’s no denying that customer...
Woman using tablet computer.