Insights on managing change

3-0-insights-hero

Insights on managing change

As technology continues to accelerate the pace of change, more leading companies are choosing Pega to help them become truly digital enterprises and to stay ahead of the competition.

"I think there is a world market for maybe five computers." – Thomas Watson, CEO, IBM "There is no reason for any...
Evolve as Fast as Your Customers with Model-Driven Development
I have written a lot about the promise of digital government because I believe this is the most critical concept for...
The Implications of Digital Government
The Insurance press has been filled with two contradictory stories this past week, both of which involve Google. The...
Google's Contradictory Moves
We are hearing a lot about how leading brands such as Amazon are clearly winning in today’s digital economy by...
Return on Relevance (ROR) – The New Measurement of Customer Engagement
I am sure many of us have received a “Dear John” letter – though I have been lucky and all of my heartbreaking...
Dear John: We’re Breaking Up
This sounds like the start of a joke, right? And it is, just not a very funny one. Every day millions of consumers...
A business executive, a police officer and a senior citizen go into an airport...
For years in the Communications industry the B2B or enterprise business unit was the poorly treated red-headed...
B2B Business - The Red-Headed Stepchild Becomes the Star
Stop Doing These 5 Things It is the classic story. The underdog, even in the worst conditions, perseveres and is...
Going Fast and Getting Nowhere?