Insights on managing change

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Insights on managing change

As technology continues to accelerate the pace of change, more leading companies are choosing Pega to help them become truly digital enterprises and to stay ahead of the competition.

A recent article on Customer Relationship Management (CRM) elaborates on a very important trend: Internet of Things (...
Digital Transformation of CRM through Internet of Things (IoT)
Internet of Things
This blog’s inspiration came, from all places, on the observations from one of the hosts of BBC's Top Gear . The...
Image of car crashed into tree.
This content is part of a program managed by the Economist Intelligence Unit, sponsored by Accenture and Pegasystems...
Image of lion and lion cub.
Oftentimes, when I think about population health it is in the context of chronic illness assessment. However, a few...
A woman in the military holding her baby.
Over the past few months, several leading consulting firms have released their predictions and trends to watch in...
Big Bang Renovations Aren’t All They’ve Cracked Up to be – and Here’s Why.
Fortune ran this content previously. Isn’t it a great feeling when someone gives you exactly what you are looking for...
Two Words That Mean the Most to Customers
I am very proud to be the daughter of a retired steel mill worker. Throughout his career, my father worked long, hard...
Lessons From My Father
Eighty million Millennial customers (Gen Y) are now hitting service providers with a wallet force that will soon be...
Millennials as Customers