Insights on managing change

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Insights on managing change

As technology continues to accelerate the pace of change, more leading companies are choosing Pega to help them become truly digital enterprises and to stay ahead of the competition.

It used to be that to return equipment, Comcast customers had to visit a payment center — which might involve a long...
Having worked in or around government for over 30 years, I should have known better. Several years ago I experienced...
When it comes to client lifecycle management (CLM), including sales, onboarding, global KYC, credit through to...
Barely a day goes by when we’re not bombarded with messages about new technologies for communicating, sharing,...
Businesses in Britain and Europe must feel like they are living in the Wild West when it comes to engaging with today...
UX is moving away from pure design and becoming a business strategy , deeply embedded in the overall process of how...
Hello Marketers, as a consumer I’ve been thinking about my top 10 wish list for the holidays: 10. I realize you have...
Is the customer engagement journey more like a map or a roller coaster? According to Dr. Rob Walker, VP of Decision...