Pegasystems Upcoming Events

Advanced Electronic Bank Account Management in the Banking Sector

Pegasystems Inc. — Mon, 8 Feb 2010 17:39:46 -0500

LIVE EVENT: (2/11/2010, London )

When the right BPM strategies, competencies and technologies converge, the possibilities are endless. At the Gartner Business Process Management Summit, we'll show you how it's done - a 360° approach that every successful BPM program is built on. This conference delivers everything you need to know about creating and sustaining a best-in-class BPM program of your own.

SmartPaaS™ Webinar Series

Pegasystems Inc. — Mon, 8 Feb 2010 17:39:46 -0500

WEBCAST: (11:00 AM EST, 2/16/2010) SmartPaaS™ Webinar Series : Join Ben Frenkel, Pegasystems Cloud evangelist for a SmartPaaS Webinar Series where we will focus on:

Creating New Business Opportunities for Our Customers: Hear how a major corporation was able to leverage SmartPaaS to create a new line of business, reduce costs, and increase its IT productivity. We will describe in detail which capabilities of Pega's cloud technology enabled this company to succeed.

Customer Experience Transformation on the Cloud: Learn how the cloud is being used to drive continuous customer experience improvement.

Policy Compliance on the Cloud: Learn how SmartPaaS facilitates compliance with customers' security and integration auditing requirements.

EU Gartner BPMS Summit

Pegasystems Inc. — Mon, 8 Feb 2010 17:39:46 -0500

LIVE EVENT: (3/1/2010, )

New Tools for the New Rules in Mortgage Webinar

Pegasystems Inc. — Mon, 8 Feb 2010 17:39:46 -0500

WEBCAST: (1:00 PM EST, 3/2/2010 1:00:00 PM) New Tools for the New Rules in Mortgage Webinar :

The turbulent environment in the mortgage industry continues to challenge mortgage lenders and servicers alike. Origination channels are looking to improve quality to stop future Broken Loans while Servicers are struggling with Modifications a year after the efforts started. On all sides, inflexible legacy systems cannot keep up with the frantic pace of changing regulations and investor guidelines.

This perfect storm of dynamic change demands one set of new tools for the new rules across the mortgage industry!

In this webinar, you will learn: Why Business Process Management (BPM) is a key strategic initiative to solve the new business challenges in mortgage How successful leaders in lending are harnessing the power of unified rules and process technology to improve loan quality How a MHA Solution was built and rolled out in 89 days How BPM can wrap and renew your legacy systems, providing the agility you need to rapidly adapt to future change

Blue Cross Blue Shield Association 2010 Call Center & MTM Conference

Pegasystems Inc. — Mon, 8 Feb 2010 17:39:46 -0500

LIVE EVENT: (3/7/2010, ) Grand America Hotel Salt Lake City, UT Over 275 Blue Plan Managers, Directors and Vice Presidents are expected to gather at the 2010 Call Center & MTM Conference in Salt Lake City. Topics to be highlighted throughout the conference are customer service, claims, service performance, Web self-service and first call resolution metrics. During this educational event you'll hear from keynote speakers and industry experts who'll share thought leadership ideas and best practices during their sessions. This year Pegasystems and CareFirst are teaming up to present 'Blueprint to Automation'. Russell Bong, Manager, BPACC/Manager, CareFirst BlueCross BlueShield, Joe Travagline, BPACC, Senior Director, Healthcare, CareFirst BlueCross BlueShield and Elizabeth Hart, Senior Director, Healthcare, Pegasystems will share the steps that the CareFirst team pursued to plan and execute an iterative delivery cycle and showcase the improvements achieved in CareFirst's FEP claims area, highlighting those areas repeatable across Blues plans. The presenters will also walk you through the blueprint they used for claims automation and project success with a high ROI, namely: � How to build and manage the iterative project plan using 30 day delivery cycles � How to involve the business and IT for mutual success � Secrets to resourcing the initiative � Methodologies to form and steer the project team � How to leverage the off the shelf Pega BPM tools to ensure fast speed to market

US Gartner Business Process Management Summit Spring 2010

Pegasystems Inc. — Mon, 8 Feb 2010 17:39:46 -0500

LIVE EVENT: (3/22/2010, Las Vegas, NV ) 2010's only Gartner BPM Summit in the U.S.: 2-1/2 intensive days in which our BPM analyst team will explore every facet of BPM from organizational challenges and communication to application strategy and agile software development.

PegaWORLD 2010

Pegasystems Inc. — Mon, 8 Feb 2010 17:39:46 -0500

LIVE EVENT: (4/24/2010, Philadelphia Marriott Downtown 1201 Market Street Philadelphia, Pennsylvania 19107 USA )

Come to PegaWORLD 2010

Come join the fastest growing community in the hot BPM market. Learn about best practices, share results, get practical training, and discover the most effective uses for BPM across the enterprise with innovators from the world's leading organizations. This is a must-attend event for people who are implementing change to increase agility in their business. PegaWORLD offers an intense agenda that is packed with sessions, demos, training, networking events, and more - all geared toward accelerating your company's business agility. But we realize that you may need to convince your manager that it's more than worth the cost in time and money to attend the conference. We know that PegaWORLD will yield a high return on your investment and we can help you make the case to your management as well. PegaWORLD is designed for everyone in your organization involved in operational excellence:

Global business executives IT executives System architects Business analysts Project leaders Process improvement specialists Developers Hands-on users of Pegasystems products and services

2010 ACORD LOMA

Pegasystems Inc. — Mon, 8 Feb 2010 17:39:46 -0500

LIVE EVENT: (5/24/2010 11:16:00 AM, Mandalay Bay Resort Las Vegas, NV ) The 2010 ACORD LOMA Insurance Systems Forum is your window into the future of insurance and technology. Industry leaders will share new ideas, fresh perspectives and innovative solutions to pressing problems. The Forum will help you confront today's challenges, improve data integrity, meet regulatory requirements and stay competitive as the industry changes.

Finance Forum Germany

Pegasystems Inc. — Mon, 8 Feb 2010 17:39:46 -0500

LIVE EVENT: (6/8/2010, Kurhaus Wiesbaden )

The Finance Forum - the most respected high-level gathering for the IT and Financial Sectors in Germany! The inviting atmosphere of the Kurhaus Wiesbaden sets the stage for this two-day top event for German Bankers and Financial Service Providers. Highly Attractive for Bankers Finance Forum Germany presents exciting projects and gives insights into innovative products, services and strategies. Take advantage of the extended break times between the Lectures and at the Speaker's Corners within the Exhibition area to engage in lively dialogue and make valuable contacts with other Exhibitors and Visitors. Theme Worlds with Lounges The Exhibition will be structured into six Theme Worlds with an additional Special Exhibit. The branded lounge with its own bar and additional seating area is the perfect place to personally welcome your guests.

AHIP Institute 2010

Pegasystems Inc. — Mon, 8 Feb 2010 17:39:46 -0500

LIVE EVENT: (6/9/2010, ) Caesars Palace Las Vegas, NV Institute 2010 is an educational platform that provides health care companies the tools and strategies to streamline their business operations and provide evidence-based coverage to more Americans. The Institute features keynote sessions with speakers who are among the nation's most influential thought leaders as well as concurrent sessions that range in topic and bring industry discussions down to the level of day-to-day opportunities. There is also an Exhibit Hall where you will hear from industry experts and see state-of-the-art products and services. Pegasystems is a sponsor and exhibitor at this year's Institute.