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		<title>Pegasystems Upcoming Events</title>
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		<description><![CDATA[Join us at these upcoming live events and webcasts.]]></description>
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		<copyright>Copyright 2010 Pegasystems Inc.</copyright>
		<pubDate>Thu, 11 Mar 2010 17:27:32 -0500</pubDate>
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		<managingEditor>Brian.Callahan@pega.com (Brian Callahan)</managingEditor>
		<webMaster>community@pega.com (Pegasystems Communities)</webMaster>
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				<title><![CDATA[The 11th Annual Gartner Customer Relationship Management Summit 2010]]></title>
				<link>http://www.pega.com/NewsEvents/Events/#e_119</link>
				<description><![CDATA[LIVE EVENT: (3/16/2010,  Lancaster Hotel, London )  As the world show signs of economic recovery, organisations need to follow suit by altering their customer relationship management strategies. Come a visit Pegasystems at this event where we will be showing our latest CXT solutions and showing how many of the world's leading organizations are turning from outdated CRM solutions to Pegasystems' industry-leading SmartBPM&amp;reg; solutions to meet the needs of their customers and resolve their requests the first time.  ]]></description>
				<author>Pegasystems Inc.</author>
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				<pubDate>Thu, 11 Mar 2010 17:27:32 -0500</pubDate>
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				<title><![CDATA[US Gartner Business Process Management Summit Spring 2010  ]]></title>
				<link>http://www.pega.com/NewsEvents/Events/#e_108</link>
				<description><![CDATA[LIVE EVENT: (3/22/2010,  Las Vegas, NV  )  2010's only Gartner BPM Summit in the U.S.: 2-1/2 intensive days in which our BPM analyst team will explore every facet of BPM from organizational challenges and communication to application strategy and agile software development. ]]></description>
				<author>Pegasystems Inc.</author>
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				<pubDate>Thu, 11 Mar 2010 17:27:32 -0500</pubDate>
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				<title><![CDATA[10th CEO Insurance Summit in Asia  ]]></title>
				<link>http://www.pega.com/NewsEvents/Events/#e_118</link>
				<description><![CDATA[LIVE EVENT: (3/23/2010,  Singapore  ) &lt;div&gt; &quot;Doing Business in a Post-Crisis World'   &lt;div&gt;The 10th annual Summit will be an exciting and thought-provoking forum to  address the foundation of sustainable success for any insurance company. It will  focus on a whole range of CEO activities from marketing to operational and  bottom line strategies. Aside from the staples of CEO involvement in management  of sales and marketing; product innovation; HR and talent; technology; financial  and risk management. There will be a CEO-specific focus on the core issues like  Coping with Increasing Risk Exposures in the Region; global warming and what  CEOs and Insurers need to do come to grips with the problems; Benchmarking  Regulators and regulations; Enterprise Risk Management- How Has Asia Embraced  this?; as well as mastering the distribution matrix; and the liabilities CEOs  face today in the aftermath of the global financial crisis.&lt;/div&gt;&lt;/div&gt;]]></description>
				<author>Pegasystems Inc.</author>
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				<pubDate>Thu, 11 Mar 2010 17:27:32 -0500</pubDate>
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				<title><![CDATA[Customer Insight 2010]]></title>
				<link>http://www.pega.com/NewsEvents/Events/#e_120</link>
				<description><![CDATA[LIVE EVENT: (3/24/2010,  The Carlton Tower Hotel, London )                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     TEN is the UK's foremost networking club for senior executives in the telecoms, media and entertainment sector. Pega have joined the Telecommunications Executive Network at their annual summit where we will be presenting alongside O2, Barclaycard, Phones4U, 3, T-Mobile, Nokia and TalkTalk.  ]]></description>
				<author>Pegasystems Inc.</author>
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				<pubDate>Thu, 11 Mar 2010 17:27:32 -0500</pubDate>
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				<title><![CDATA[Directors Forum ]]></title>
				<link>http://www.pega.com/NewsEvents/Events/#e_121</link>
				<description><![CDATA[LIVE EVENT: (3/24/2010,  Radisson Edwardian Hotel, Manchester )   Pegasystems are proud to be sponsoring this half day leadership forum  with the Directors Forum.  Entitled 'Transforming Customer Experience' this leadership forum for directors and heads of department will hear from guest speakers from industry, spotlighting their customer experience challenges and strategies as well as a panel of industry experts who will discuss latest trends in managing customer experience across all channels of interaction.     To register email &lt;a href=&quot;mailto:jon.snow@oneweekmedia.co.uk&quot;&gt;jon.snow@oneweekmedia.co.uk  or call 0845 053 1187. ]]></description>
				<author>Pegasystems Inc.</author>
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				<pubDate>Thu, 11 Mar 2010 17:27:32 -0500</pubDate>
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				<title><![CDATA[ Customer Experience Transformation &ndash; Making every customer interaction count Seminar and Networking Event]]></title>
				<link>http://www.pega.com/NewsEvents/Events/#e_122</link>
				<description><![CDATA[LIVE EVENT: (3/24/2010,  Grand Hotel Stockholm Sweden  )  Please join Pegasystems for this afternoon seminar where we will explore how financial services and insurance organisations are adopting a smarter, more agile approach to managing their customer relationships using Pegas CPM technology.  Hear presentations from Johann Ekstrom of Accenture who will discuss current market trends in the Nordic Financial Services market, Stuart Low from National Australia Bank who will present the companies vision for delivering a unified customer experience in a multi-channel service environment and Sami Hanninen from Nordea, on their leading customer service application in the international markets. Sami will describe the business led approach to defining processes and functions in SmartBPM as well as fully participating in testing and delivery in a harmonious teaming with IT.        To register for this event simply email &lt;a href=&quot;mailto:Julie.couchman@pega.com&quot;&gt;Julie Couchman . ]]></description>
				<author>Pegasystems Inc.</author>
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				<pubDate>Thu, 11 Mar 2010 17:27:32 -0500</pubDate>
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				<title><![CDATA[SmartPaaS&trade; Webinar Series ]]></title>
				<link>http://www.pega.com/NewsEvents/Events/#e_115</link>
				<description><![CDATA[WEBCAST: (11:00 AM EST, 4/6/2010) SmartPaaS&trade; Webinar Series : Join Ben Frenkel, Pegasystems Cloud evangelist for a SmartPaaS Webinar  Series where we will focus on:    &lt;div&gt;Creating New Business Opportunities for Our Customers:    Hear how a major corporation was able to leverage SmartPaaS to create a new line of business, reduce  costs, and increase its IT productivity.  We will describe in detail which  capabilities of Pega's cloud technology enabled this company to succeed.&lt;/div&gt;   &lt;div&gt;  Customer Experience Transformation on the Cloud:    Learn how the  cloud is being used to drive continuous customer experience improvement.&lt;/div&gt;    Policy Compliance on the Cloud:  Learn how SmartPaaS  facilitates  compliance with customers' security and integration auditing requirements.     ]]></description>
				<author>Pegasystems Inc.</author>
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				<pubDate>Thu, 11 Mar 2010 17:27:32 -0500</pubDate>
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				<title><![CDATA[PegaWORLD 2010]]></title>
				<link>http://www.pega.com/NewsEvents/Events/#e_107</link>
				<description><![CDATA[LIVE EVENT: (4/24/2010,  Philadelphia Marriott Downtown  1201 Market Street  Philadelphia, Pennsylvania 19107 USA ) &lt;h3&gt;Come to PegaWORLD  2010&lt;/h3&gt;  Come join the fastest growing community in the hot BPM market. Learn  about best practices, share results, get practical training, and discover the  most effective uses for BPM across the enterprise with innovators from the  world's leading organizations.    This is a must-attend event for people who  are implementing change to increase agility in their business.   PegaWORLD offers an intense agenda that is packed with sessions, demos,  training, networking events, and more - all geared toward accelerating your  company's business agility. But we realize that you may need to convince your  manager that it's more than worth the cost in time and money to attend the  conference. We know that PegaWORLD will yield a high return on your investment  and we can help you make the case to your management as well.     PegaWORLD is designed for everyone in your organization involved in operational  excellence:   &lt;ul class=&quot;pwBulletList&quot;&gt; Global business executives      IT executives    System architects    Business analysts    Project leaders    Process improvement specialists    Developers    Hands-on users of Pegasystems products and services   ]]></description>
				<author>Pegasystems Inc.</author>
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				<pubDate>Thu, 11 Mar 2010 17:27:32 -0500</pubDate>
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				<title><![CDATA[2010 ACORD LOMA]]></title>
				<link>http://www.pega.com/NewsEvents/Events/#e_111</link>
				<description><![CDATA[LIVE EVENT: (5/24/2010 11:16:00 AM,  Mandalay Bay Resort   Las Vegas, NV   )  The 2010 ACORD LOMA Insurance Systems Forum is your window into the future of insurance and technology. Industry leaders will share new ideas, fresh perspectives and innovative solutions to pressing problems. The Forum will help you confront today's challenges, improve data integrity, meet regulatory requirements and stay competitive as the industry changes. ]]></description>
				<author>Pegasystems Inc.</author>
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				<pubDate>Thu, 11 Mar 2010 17:27:32 -0500</pubDate>
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				<title><![CDATA[Finance Forum Germany ]]></title>
				<link>http://www.pega.com/NewsEvents/Events/#e_109</link>
				<description><![CDATA[LIVE EVENT: (6/8/2010,  Kurhaus Wiesbaden   ) &lt;div&gt;The Finance Forum - the most respected high-level gathering for the IT and  Financial Sectors in Germany! The inviting atmosphere of the Kurhaus Wiesbaden  sets the stage for this two-day top event for German Bankers and Financial  Service Providers. Highly Attractive for Bankers Finance Forum Germany presents  exciting projects and gives insights into innovative products, services and  strategies. Take advantage of the extended break times between the Lectures and  at the Speaker's Corners within the Exhibition area to engage in lively dialogue  and make valuable contacts with other Exhibitors and Visitors. Theme Worlds with  Lounges The Exhibition will be structured into six Theme Worlds with an  additional Special Exhibit. The branded lounge with its own bar and additional  seating area is the perfect place to personally welcome your guests.&lt;/div&gt;]]></description>
				<author>Pegasystems Inc.</author>
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				<pubDate>Thu, 11 Mar 2010 17:27:32 -0500</pubDate>
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				<title><![CDATA[AHIP Institute 2010]]></title>
				<link>http://www.pega.com/NewsEvents/Events/#e_112</link>
				<description><![CDATA[LIVE EVENT: (6/9/2010,    )  Caesars Palace  Las Vegas, NV    Institute 2010 is an educational platform that provides health care companies the tools and strategies to streamline their business operations and provide evidence-based coverage to more Americans. The Institute features keynote sessions with speakers who are among the nation's most influential thought leaders as well as concurrent sessions that range in topic and bring industry discussions down to the level of day-to-day opportunities. There is also an Exhibit Hall where you will hear from industry experts and see state-of-the-art products and services. Pegasystems is a sponsor and exhibitor at this year's Institute.       ]]></description>
				<author>Pegasystems Inc.</author>
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				<pubDate>Thu, 11 Mar 2010 17:27:32 -0500</pubDate>
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