Media Coverage
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| CMS Wire
PegaWorld 2025: A Blueprint for Agentic AI in the Enterprise
| siliconANGLE
Pegasystems expands features to build and manage AI agents
| destinationCRM
Pegasystems Looks to AI to Transform Customer Businesses, Pegaworld Speakers Stress
| Manage IT
Agentenbasierte KI: Jetzt wird’s konkret
Pega's Florian Lauck-Wunderlich shares AI trends for the second half of 2025, with a focus on agent-based AI.
| CX Today
Pegasystems Promises “Industry-First” Customer Self-Service Capabilities with Its Latest Launch
Pegasystems promises industry first workflow-powered, agentic approach to customer self-service, which is set to transform how enterprises deliver service across channels.
| Le Mag IT
https://www.lemagit.fr/actualites/366627964/Pega-recentre-sa-strategie-sur-la-modernisation-des-flux-de-travail
Camille Journet, the newly appointed Managing Director of Pega France discusses the company’s renewed strategy to modernise enterprise workflows. Camille outlines why Pega is focusing on intelligent...
| CRN
Pega teams with AWS to tackle legacy tech with GenAI
Pega sign a five-year strategic collaboration agreement with AWS to fast-track legacy transformation using generative AI.
| Government News
Agility: The missing layer in public sector ERP
Pega's Rob Bollard highlights the need to modernise ERP systems in the public sector. Rob explains current challenges with the ’rip and replace’ approach, and instead why agencies should invest in an...
| Mi3
Pega and AWS unite on AI-enabled legacy modernisation
Pegasystems Inc has entered into a strategic collaboration with Amazon Web Services (AWS), marking a five-year agreement aimed at enhancing the use of Pega products with AWS's advanced generative AI...
| cmm 360
Pega & AWS beschleunigen Legacy-Modernisierung mit KI-Power
Pega signs five-year strategic cooperation agreement with Amazon Web Services. The cooperation aims to support companies in modernizing their legacy systems.
| Techzine
Pega and AWS sign deal to migrate legacy systems
A recent Pega survey found that 68 percent of IT decision-makers say legacy systems are preventing them from embracing innovative technologies such as AI and automation. This technical debt is...
| IT Pro
Pegasystems teams up with AWS to supercharge IT modernization
Pegasystems has announced a strategic collaboration with AWS to drive IT modernization using the cloud computing giant’s generative AI services. The five-year deal will give users of Pega Blueprint...
| Fintech Strategy
AI in Insurance: Overcoming Hesitation in GenAI and Agentic AI Adoption
Manoj Pant explains how AI is transforming the Insurance industry by automating processes. The article also sheds light on the several strategic and operational challenges insurers face while adopting...
| CX Today
Pega Pens a 5-Year AWS Deal to Usher in the Autonomous Enterprise
Pega collaborates with AWS, to help brands move off legacy solutions and step toward their autonomous enterprise vision.
| Proving the Value of Knowledge Management
Proving the Value of Knowledge Management
KMWorld talked to Pega's Don Schuerman about how generative AI helps drive more value from knowledge management solutions in this in-depth feature.
| Forbes
The Barriers That Can Discourage Companies From Using New Technologies
Pegasystems survey underscores how worried executives are about the problem of technical debt.
| The Fintech Times
What Features do Insurance Customers Want But Still Aren’t Getting?
“Significant progress has been made in improving the overall customer experience. However, there are still gaps between customer expectations and the services currently offered by insurers,” says...
| IT Matchmaker
Legacy-Systeme bremsen die Transformation aus
Pega’s technical debt research found that outdated legacy technologies are an expensive obstacle.
| The Fintech Times
AI Can “Only Augment, Not Replace” Humans in Insurance: Industry Reveals AI Risks in the Sector
Manoj Pant from Pega shares his insights on AI, identifying it as one of the biggest emerging trends in the Insurtech industry. He also explores the associated risks of AI in this sector.
| Mi3
Breaking the ideation bottleneck: Suncorp Bank's decisioning Blueprint reimagines the campaign brief
Suncorp Bank is exploring transforming its traditional marketing briefs using Pega’s AI-powered Blueprint tool, which is a key enabler for boosting collaboration across different departments and...
| Forbes
A Modern Approach To Legacy Software
Article sheds light on how enterprises are still using legacy systems that are deeply embedded into their operations disrupting innovation. Pega’s recent survey highlights how these systems are...
| Relation Client Mag
La dette technique : un frein majeur à l'adoption de l'IA
Covers the recent Technical Debt survey, which reveals that 67% of business leaders believe technical debt negatively impacts customer experience. It highlights how outdated or poorly maintained...
| Tech Target
Pegasystems founder and CEO Alan Trefler on future of GenAI
Pega founder and CEO Alan Trefler spoke with Tech Target's Targeting AI podcast about both the power of gen AI and the pitfalls many companies face in deploying it in this insightful episode.
| IT Social
Pegasystems veut repositionner sa plateforme au cœur de l’entreprise « agentifiée »
Following Pegaworld, article highlightes Pegasystems’ strategic shift to position its platform at the core of the “agentified enterprise,” where AI-powered software agents assist users across business...
| FutureWeek
The AI Fix to Your Disconnected Martech Stack
Interview with Pega Product Marketing Director Tara DeZao, where they discussed how AI can help solve marketing challenges like hyper-personalization. It also highlighted the need for good quality...
| Mi3
AI-augmented compliance: How Rabobank is rewiring financial crime prevention using generative AI
Covers Rabobank’s session at PegaWorld, and how they have been able to transform financial crime prevention using Pega’s GenAI capabilities. With commentary from Rabobank’s Erica Van de Ven.
| Mi3
The politics of personalisation: Customer turf skirmishes, avoiding hyper personalisation chaos, and a big brain – inside NAB’s real-time decisioning engine
Discusses Pega client NAB’s success when using Pega, and how it's been able to build out its customer brain. With quotes from NAB’s Jess Cuthberton and Chris Nelissen.
| Customerland
From Hype to Habit: How Pega Is Using AI to Scale Empathy, Creativity, and Control
Pega's Rebecca Miller and Tara DeZao showcase for Customerland how Pega is moving beyond gen AI hype to practical implementations that scales empathy, creativity, and control.
| Forbes
Accelerating Legacy Transformation With Pega’s Blueprint Solution
This article in Forbes explains how organizations use Pega Blueprint to reimagine legacy applications—even those running on 60-year-old COBOL—into modern workflows in weeks, not months.
| CustomerFirst
'Technical debt' remt AI-ambities organisaties
Pega’s survey that shows that technical debt and a continuing heavy reliance on outdated legacy systems and applications are hindering companies to adopt artificial intelligence.
| Computer Weekly
CIOs baffled by ‘buzzwords, hype and confusion’ around AI
Covers Pega founder and CEO, Alan Trefler‘s insights from PegaWorld, highlighting the need for AI based workflows that are predictable and efficient, as CIOs are overwhelmed by the hype around AI. The...
| CMS Wire
Technical Debt Is a CX Issue. Here’s Why That Matters
CMSWire breaks down the Pega market survey on the effect of technical debt on enterprises and offers ideas for how leaders can overcome it.
| CXO Today