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		<title>Pegasystems Media Coverage</title>
		<link>http://www.pega.com/NewsEvents/MediaCoverage/</link>
		<description><![CDATA[Keep up with the latest media articles about Pegasystems, our customers and technologies.]]></description>
		<language>en-us</language>
		<copyright>Copyright 2010 Pegasystems Inc.</copyright>
		<pubDate>Fri, 30 Jul 2010 05:37:01 -0400</pubDate>
		<lastBuildDate>Fri, 30 Jul 2010 05:37:01 -0400</lastBuildDate>
		<docs>http://www.pega.com/NewsEvents/</docs>
		<generator>www.pega.com</generator>
		<managingEditor>Brian.Callahan@pega.com (Brian Callahan)</managingEditor>
		<webMaster>community@pega.com (Pegasystems Communities)</webMaster>
		<image url="http://www.pega.com/common/images/layout/pega_logo.png" title="http://www.pega.comPegasystems Media Coverage" link="/NewsEvents/MediaCoverage/" />
		<item>
				<title><![CDATA[News about new and recently released products from BIReady, Nimsoft, Pegasystems and more]]></title>
				<link><![CDATA[http://www.information-management.com/news/new_product_news_releases_enhancements-10018421-1.html]]></link>
				<description><![CDATA[Article: (7/29/2010) Information Management.  ...Pegasystems&rsquo; Warranty Claims Case Management solution enables multichannel, intent-driven claims automation and control that improves both customer and dealer experiences.... ]]></description>
				<author>Information Management. </author>
				<guid isPermaLink="true">http://www.pega.com845</guid>
				<pubDate>Thu, 29 Jul 2010 00:00:00 -0400</pubDate>
			</item>
		<item>
				<title><![CDATA[Pegasystems Unveils Warranty Claims Contact Center Solution]]></title>
				<link><![CDATA[http://callcenterinfo.tmcnet.com/Analysis/articles/93303-pegasystems-unveils-warranty-claims-contact-center-solution.htm]]></link>
				<description><![CDATA[Article: (7/27/2010) TMCnet.  ...This newly announced Warranty Claims Case Management solution is said to enable true multi-channel, intent-driven claims automation and control that can improve both customer and dealer experiences.... ]]></description>
				<author>TMCnet. </author>
				<guid isPermaLink="true">http://www.pega.com844</guid>
				<pubDate>Tue, 27 Jul 2010 00:00:00 -0400</pubDate>
			</item>
		<item>
				<title><![CDATA[A Transformational Experience]]></title>
				<link><![CDATA[http://analytics.informationweek.com/issue/901/insurance-technology-digital-issue-august-2010.html]]></link>
				<description><![CDATA[Article: (7/21/2010) Insurance &amp; Technology.  ...[Farmers Group] also recently rolled out a new first-notice-of-loss (FNOL) contact center front-end system called HERO, which leverages Pegasystems&rsquo; (Cambridge, Mass.) business process management software and services from Capgemini.... ]]></description>
				<author>Insurance &amp; Technology. </author>
				<guid isPermaLink="true">http://www.pega.com843</guid>
				<pubDate>Wed, 21 Jul 2010 00:00:00 -0400</pubDate>
			</item>
		<item>
				<title><![CDATA[Pegasystems Sydney Symposium]]></title>
				<link><![CDATA[http://bpmfutures.com/2010/07/15/pegasystems-sydney-symposium/]]></link>
				<description><![CDATA[Article: (7/20/2010) BPM Futures.  ...Pega&rsquo;s philosophy &ndash; or at least my understanding of it &ndash; puts top priority on ease of use for both developers and end users.... ]]></description>
				<author>BPM Futures. </author>
				<guid isPermaLink="true">http://www.pega.com841</guid>
				<pubDate>Tue, 20 Jul 2010 00:00:00 -0400</pubDate>
			</item>
		<item>
				<title><![CDATA[Alan Trefler at Pega Process Symposium 2010 ]]></title>
				<link><![CDATA[http://www.theprocessninja.com/process/2010/05/alan-trefler-at-pega-process-symposium-2010.html]]></link>
				<description><![CDATA[Article: (7/19/2010) The Process Ninja.  ...Pega are a heartening success story - from their origins in 1983 when Alan borrowed money from his mother to finance the start up of the company in his bedroom to today where they are a multi-million dollar company. Pega have grown due to their unique appr... ]]></description>
				<author>The Process Ninja. </author>
				<guid isPermaLink="true">http://www.pega.com842</guid>
				<pubDate>Mon, 19 Jul 2010 00:00:00 -0400</pubDate>
			</item>
		<item>
				<title><![CDATA[What Business Can Learn From Chess]]></title>
				<link><![CDATA[http://gambit.blogs.nytimes.com/2010/07/17/what-business-can-learn-from-chess/]]></link>
				<description><![CDATA[Article: (7/19/2010) The New York Times.  ...Trefler said in a May interview that he often uses the example of advanced chess &mdash; where people play each other with the assistance of computers &mdash; to explain to his customers what his company does. ... ]]></description>
				<author>The New York Times. </author>
				<guid isPermaLink="true">http://www.pega.com840</guid>
				<pubDate>Mon, 19 Jul 2010 00:00:00 -0400</pubDate>
			</item>
		<item>
				<title><![CDATA[Business Process Management Firm Pegasystems Launches Life Sciences Vertical]]></title>
				<link><![CDATA[http://www.centerwatch.com/news-resources/clinical-trials-today/headline-details.aspx?HeadlineID=943]]></link>
				<description><![CDATA[Article: (7/18/2010) Centerwatch.  ...Pegasystems is making an official push into the life sciences. While the company has been quietly designing custom business process management software for drug-development clients since 2005, it is now pulling those offerings into a vertical.... ]]></description>
				<author>Centerwatch. </author>
				<guid isPermaLink="true">http://www.pega.com838</guid>
				<pubDate>Sun, 18 Jul 2010 00:00:00 -0400</pubDate>
			</item>
		<item>
				<title><![CDATA[Know Your Customer mit Pegasystems]]></title>
				<link><![CDATA[http://www.av-finance.de/?ArtID=13615]]></link>
				<description><![CDATA[Article: (7/17/2010) AV-Finance.  ...Die Know Your Customer (KYC)-Lösung von Pegasystems, Anbieter von Business-Process-Management-Lösungen, basiert auf einer SmartBPM-Suite mit dem Ziel, On-Boarding-Prozesse um bis zu 70 % zu beschleunigen. Durch die Automatisierung der KYC-Anforderungen, di... ]]></description>
				<author>AV-Finance. </author>
				<guid isPermaLink="true">http://www.pega.com828</guid>
				<pubDate>Sat, 17 Jul 2010 00:00:00 -0400</pubDate>
			</item>
		<item>
				<title><![CDATA[Folksam entscheidet sich für Pegasystems, um die Customer Experience zu verbessern und die Effizienz]]></title>
				<link><![CDATA[http://www.internet-intelligenz.de/fachartikel209841.html]]></link>
				<description><![CDATA[Article: (7/14/2010) Internet Intelligenz.  ...SmartBPM ermöglicht, dass IT und Fachabteilungen gemeinschaftliche Lösungsansätze entwickeln ... ]]></description>
				<author>Internet Intelligenz. </author>
				<guid isPermaLink="true">http://www.pega.com830</guid>
				<pubDate>Wed, 14 Jul 2010 00:00:00 -0400</pubDate>
			</item>
		<item>
				<title><![CDATA[Corporate Accounts on Paperless Route]]></title>
				<link><![CDATA[http://www.americanbanker.com/issues/175_129/paperless-route-1021988-1.html]]></link>
				<description><![CDATA[Article: (7/13/2010) American Banker.  ...Electronic bank account management is an idea that has been discussed in the industry for several years. It started to gain traction a few years ago when Swift and its members decided to develop standards for how to process such information.... ]]></description>
				<author>American Banker. </author>
				<guid isPermaLink="true">http://www.pega.com837</guid>
				<pubDate>Tue, 13 Jul 2010 00:00:00 -0400</pubDate>
			</item>
		<item>
				<title><![CDATA[Pegasystems Tunes SmartBPM for Telecom, Service Providers]]></title>
				<link><![CDATA[http://www.idevnews.com/stories/4303/Pegasystems-Tunes-SmartBPM-for-Telecom-Service-Providers]]></link>
				<description><![CDATA[Article: (7/12/2010) Integration Developer News.  ...Pegasystems Inc. is shipping expanded BPM capabilities tuned expressly for  communications and media market, thanks to adding a Communications Foundation framework to its SmartBPM. The upgrade provides a pre-built, industry-standard data model..... ]]></description>
				<author>Integration Developer News. </author>
				<guid isPermaLink="true">http://www.pega.com836</guid>
				<pubDate>Mon, 12 Jul 2010 00:00:00 -0400</pubDate>
			</item>
		<item>
				<title><![CDATA[BPM: Pegasystems stellt ]]></title>
				<link><![CDATA[http://www.geldinstitute.de/data/news/News-Pegasystems-stellt-Know-Your-Customer-Loesung-vor_5278579.html]]></link>
				<description><![CDATA[Article: (7/11/2010) GeldInstitute.  ...Pegasystems, ein Anbieter von Business-Process-Management- Lösungen, stellt eine Know Your Customer (KYC)-Lösung vor, die auf seiner prämierten SmartBPM-Suite basiert. Die Software ermögliche Banken und Versicherungen ein besseres Management ihrer On-Board... ]]></description>
				<author>GeldInstitute. </author>
				<guid isPermaLink="true">http://www.pega.com831</guid>
				<pubDate>Sun, 11 Jul 2010 00:00:00 -0400</pubDate>
			</item>
		<item>
				<title><![CDATA[Pegasystems stellt „Know Your Customer&ldquo;-Lösung vor]]></title>
				<link><![CDATA[http://www.internet-intelligenz.de/fachartikel208219.html]]></link>
				<description><![CDATA[Article: (7/9/2010) Internet Intelligenz.  ...Software ermöglicht Banken und Versicherungen die weltweiten „Know Your Customer&ldquo;-Compliances zu 100 Prozent zu erreichen und gleichzeitig die Bearbeitungszeit um 70 Prozent zu verkürzen ... ]]></description>
				<author>Internet Intelligenz. </author>
				<guid isPermaLink="true">http://www.pega.com829</guid>
				<pubDate>Fri, 9 Jul 2010 00:00:00 -0400</pubDate>
			</item>
		<item>
				<title><![CDATA[Pegasystems lanceert Know Your Customer (KYC) oplossing]]></title>
				<link><![CDATA[http://www.documentwereld.nl/nieuws/1/5439-pegasystems_lanceert_know_your_customer_(kyc)_oplossing]]></link>
				<description><![CDATA[Article: (7/8/2010) Document Wereld.  ...Pegasystems leverancier in Business Process Management (BPM) softwareoplossingen, introduceert zijn Know Your Customer (KYC) solution. Deze oplossing is gebaseerd op de SmartBPM&reg;  suite en stelt banken en verzekeraars in staat hun verwervingsprocessen voor... ]]></description>
				<author>Document Wereld. </author>
				<guid isPermaLink="true">http://www.pega.com834</guid>
				<pubDate>Thu, 8 Jul 2010 00:00:00 -0400</pubDate>
			</item>
		<item>
				<title><![CDATA[7 Surf Atop the Forrester Wave of CRM Suites for Large Organizations]]></title>
				<link><![CDATA[http://www.destinationcrm.com/Articles/CRM-News/Daily-News/7-Surf-the-Forrester-Wave-of-CRM-Suites-for-Large-Organizations-67875.aspx]]></link>
				<description><![CDATA[Article: (7/2/2010) destination CRM.  ...Integration of BPM elements with CRM is important in supporting multi-channel customer service processes, Forrester principal analyst Bill Band explains.... ]]></description>
				<author>destination CRM. </author>
				<guid isPermaLink="true">http://www.pega.com825</guid>
				<pubDate>Fri, 2 Jul 2010 00:00:00 -0400</pubDate>
			</item>
		<item>
				<title><![CDATA[Wedbush Starts Pegasystems (PEGA) at Outperform, Sets $40 Price Target]]></title>
				<link><![CDATA[http://www.streetinsider.com/New+Coverage/Wedbush+Starts+Pegasystems+(PEGA)+at+Outperform,+Sets+$40+Price+Target/5771322.html]]></link>
				<description><![CDATA[Article: (7/1/2010) StreetInsider.com.  ...Wedbush believes that PEGA &quot;has implemented the necessary elements to drive growing penetration within the largest global customers.&quot;... ]]></description>
				<author>StreetInsider.com. </author>
				<guid isPermaLink="true">http://www.pega.com822</guid>
				<pubDate>Thu, 1 Jul 2010 00:00:00 -0400</pubDate>
			</item>
		<item>
				<title><![CDATA[Pegasystems, Tata Consultancy Partner To Offer IT Solutions ]]></title>
				<link><![CDATA[http://online.wsj.com/article/BT-CO-20100629-704352.html]]></link>
				<description><![CDATA[Article: (6/29/2010) The Wall Street Journal.  ...Pegasystems said the partnership combines its business process solutions with Tata Consultancy's expertise across multiple industries.... ]]></description>
				<author>The Wall Street Journal. </author>
				<guid isPermaLink="true">http://www.pega.com821</guid>
				<pubDate>Tue, 29 Jun 2010 00:00:00 -0400</pubDate>
			</item>
		<item>
				<title><![CDATA[Pegasystems and Tata Consultancy Services Form Global Strategic Alliance]]></title>
				<link><![CDATA[http://www.ebizq.net/news/12801.html]]></link>
				<description><![CDATA[Article: (6/28/2010) ebizQ.  ...Global initiative combines industry-leading technology with services and industry expertise to deliver best-in-class BPM offerings to clients... ]]></description>
				<author>ebizQ. </author>
				<guid isPermaLink="true">http://www.pega.com823</guid>
				<pubDate>Mon, 28 Jun 2010 00:00:00 -0400</pubDate>
			</item>
		<item>
				<title><![CDATA[Chess Notes]]></title>
				<link><![CDATA[http://www.boston.com/yourtown/sudbury/articles/2010/06/28/chess_notes/]]></link>
				<description><![CDATA[Article: (6/28/2010) The Boston Globe.  ...Also in attendance was the philanthropist Rex Sinquefield and corporate executive Alan Trefler of Massachusetts, a cosponsor of the event. Trefler achieved an expert chess rating many years ago, then left the chess world to found Pegasystems.... ]]></description>
				<author>The Boston Globe. </author>
				<guid isPermaLink="true">http://www.pega.com820</guid>
				<pubDate>Mon, 28 Jun 2010 00:00:00 -0400</pubDate>
			</item>
		<item>
				<title><![CDATA[Pegasystems CEO on Adding Jobs, Growth]]></title>
				<link><![CDATA[http://video.foxbusiness.com/#/v/4255419/pegasystems-ceo-on-adding-jobs-growth-/?playlist_id=87185]]></link>
				<description><![CDATA[Article: (6/25/2010) Fox Business.  ...Pegasystems CEO Alan Trefler on what makes his company the leader in business process management. ... ]]></description>
				<author>Fox Business. </author>
				<guid isPermaLink="true">http://www.pega.com819</guid>
				<pubDate>Fri, 25 Jun 2010 00:00:00 -0400</pubDate>
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