Insights from Pega Thought Leaders

Apr 22 2014 | Author: Mark Davies
The new season of Game of Thrones has finally begun. As I eagerly anticipate Sunday nights to watch my favorite characters scheme and fight for control of the throne, each episode is packed with plot twists and turns, keeping me guessing on who will be vi...
Apr 21 2014 | Author: Tom King
There are times when insurance is used as a marketing gimmick so spectacularly that you have to take your hat off and say “Well Done.” One of my favorite all-time examples of this is the 1958 B movie “Macabre”. Famous movie marketer William Castle...
Apr 21 2014 | Author: Cathy Lumsden
How do government agencies mirror the customer loyalty initiatives that many businesses in the private sector deliver 24/7? A digital, agile, performance-based platform that focuses on increasing productivity is the key. Citizens want and expect the same ...
Apr 17 2014 | Author: Cathy Novak
Being focused on government customers and technology for over 20 years, I recently decided to return to college to complete a degree in Political Science. My daily work keeps me immersed in digital government, and at night I’m now going back in history,...
Apr 16 2014 | Author: Tony Tarquini
Personal lines insurance has always been at the forefront of technology adoption. The characteristics of high transaction volumes and low price make it the perfect candidate to drive efficiency savings in volume and squeeze out one more percentage point o...
Apr 14 2014 | Author: Keith Dayton
I won’t lie, I was pretty psyched that InformationWeek published my recent article, The Healthcare Battle Continues for Mindshare, Marketshare and Margin. I appreciated all the comments and feedback that people were kind enough to share afterwards. Most...
Apr 11 2014 | Author: Cathy Lumsden
Hundreds of government professionals will travel to Washington, D.C., for PegaWORLD on June 9 to hear why it's all about the citizen. There, our annual user conference attendees will hear how government agencies have driven change, and how they're innovat...
Apr 11 2014 | Author: Setrag Khoshafian
Terminator 3 was titled “The Rise of the Machines,” and featured a futurist depiction of cyborgs (Skynet) attempting to rule over the human race. Not a likely scenario, but in this increasingly digital world of ours, there is a quiet revolution that i...
Apr 10 2014 | Author: Jeff Foley
The Heartbleed bug. The name, evocative as it may be, still doesn’t capture the enormity of why the online security world is on fire this week. The front door to two-thirds of all websites on the Internet has been left unlocked. It’s the sort of thing...
Apr 10 2014 | Author: Mitch Mitchell
Yes, it’s a Monty Python reference, and if you have never seen the Pet shop skit please take a moment to watch it now, and give yourself a treat! So the question remains: is the collections industry fatally wounded by all the restrictions and regulation...

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