Digital Enterprise Insights

Oct 24 2014
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Verizon’s Q3 earnings highlighted a major struggle for incumbent Communications Service Providers. While wireless and broadband consumer units saw...
Oct 23 2014
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At its core Big Data is a large collection of unstructured information, which can be used to establish relationships. In fact, to borrow from...
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Oct 22 2014
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Over the last 15 years that I’ve been in the telecom industry, I have seen a lot of service providers lose their way as they transform from an analog...
Oct 20 2014
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The more you learn about case management, the more you see it in everyday life. Consider the job of a police detective (like Joe Friday of Dragnet,...
Oct 16 2014
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With subscriber growth in the US stagnating, HBO shook up the Pay TV market with yesterday’s announcement that in 2015 US customers will be able to...
Oct 16 2014
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Everyone’s talking about it! Recently Agile government leaders gathered in Sacramento for the Build for Change® Government Forum to share best...
Oct 14 2014
Computerization and Digitization are disrupting many industries with an immense impact, especially on the workforce. These disruptive technologies...
Oct 14 2014
According to an American Banker article titled “ Ladies First: Why Women Are the Key to Relationship Banking ”, 95 percent of women are the financial...
Oct 08 2014
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I recently read that Microsoft is buying the maker of Minecraft (which is often referred to as “Digital Legos” and uses virtual blocks to create...
Oct 07 2014
Has this happened to you? You contact an organization through a call center, they transfer you and ask for your credentials again – and then transfer...

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