Business Process Management Software

Rules-driven Business Process Management (BPM)

The latest generation of Pegasystems' industry-leading, rules-driven Business Process Management (BPM) is a comprehensive suite intended to help businesses plan, build, and manage process-management solutions through their entire lifecycle. SmartBPM® blends your process and practice rules and helps you rapidly deploy and update solutions in response to changing circumstances.

SmartBPM Suite Components

• PegaRULES Process Commander® — At the core of the SmartBPM Suite is PegaRULES Process Commander, a thin-client collaborative environment for both business and IT.
• Process Analyzer — Uses a data warehouse of both historical work and simulated data, with on-line analytic tools to continuously improve processes.
• Process Simulator — New business processes are simulated before they go live.  Using "wizards," analysts can quantify and compare potential for increased service levels, as well as reductions in time, error, and cost.
• Enterprise Integration — Pegasystems' SmartBPM is built from the inside out with a services-oriented architecture (SOA). It offers an extensive library of enterprise connectors and adapters, including support for industry standards such as BPEL.
• Case Management — A smart case-management application is included as part of the SmartBPM Suite, and can be put to work immediately.
• Content Management Integration — The SmartBPM Suite can also integrate multiple image repositories and document- and content-management systems to manage global policies and processes for record retrieval and retention.
• Portal Integration — Businesses turn to web-portal technology to enable collaboration with their trading partners and to open up self-service to their customers.

The heart and brain of the SmartBPM Suite is PegaRULES, Pegasystems' next generation business rules engine that brings the power of dynamic and situation rule resolution to manage and optimize everyday business processes.

Business process solutions are built in Process Commander, a highly graphical and rapid solution development environment, execution engine, and management dashboard — all in one.  Analysts design and model process flows visually, execute pilot concepts, and quickly access the deepest levels of the solution to review rules and dependencies.  Business analysts can build and update their specific processes and business rules at any stage, safely and continuously. With dozens of professionally designed rule forms, developers can outperform manual Java coding. Process Commander automates and executes tasks, rather than constantly prompting for human interaction. The system also monitors itself, identifying bottlenecks and tracking performance against goals.

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