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PegaWorld iNspire
June 9-11, 2024 | Las Vegas

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Session: Client-Led

20 Million Members Enrolled in 90 Days! A Cigna Express Scripts Success Story

Date and Location

June 11, 2024, 2:15PM - 3:00PM PDT
Premier Ballroom 317


  • Louis Picone
    Express Scripts (Cigna)
  • Devang Joshi
    Sr. Director
    Express Scripts (Cigna)

Cigna's Express Scripts Pharmacy Benefits Manager (PBM) division recently garnered a massive deal – winning the PBM contract for 20 million members from a national managed care provider. Get the behind-the-scenes story of how Cigna leveraged its Pega onboarding and enrollment solution to transition 20 million members in just 90 days. Learn how the company was able to scale and service the managed care provider's customer base, using the Pega Platform™ to help Cigna win the deal.

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