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Session: Sponsor

How Navy Federal Credit Union Leverages Pega to Empower Military Members and Fulfill the Servicemembers Civil Relief Act

Date and Location

June 10, 2024, 11:30AM - 12:15PM PDT
Chairman's Ballroom 357


  • Roya Johnson
    Product Engineering and Delivery Services
    Navy Federal Credit Union
  • Deepak Tiwari
    Executive Director, Technology Consulting, Financial Services Pega Leader
    Ernst & Young LLP

Navy Federal Credit Union (NFCU) is the world's largest credit union, serving over 13.5 million members of the military and their families. Learn how NFCU collaborated with EY to create a Pega-powered automated Servicemembers Civil Relief Act (SCRA) compliance system to better serve its community and comply with the SCRA. This system improves operational efficiency, guaranteeing regulatory adherence, and provides extensive financial savings to members. Join this session to learn how this could be applied in your organization.

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