Webinar
New York Life Direct: Empowered Through Exceptional Customer Experience
New York Life Direct (NYL Direct) set out to transform its customer experience. In this webinar, Matthew Wehrly, NYL Direct’s Corporate Vice President of Service Strategy, discusses why improving customer experience was a critical driver for NYL Direct, what business improvements resulted from the transformation of the customer experience, and how the use of the right technology accelerated results.
Tags
Recursos relacionados
Explore o poder da inovação com IA
Saiba mais sobre a IA empresarial e como ela determinará o futuro dos resultados de negócios.
Por que a Pega?
Um software extraordinário não é nosso único diferencial.