Government Empowered 2019

Thanks to all who joined us on November 6th. We hope the event inspired those who attended to think about how they can future-proof their technology by empowering front-line staff, creating operational efficiencies, and transforming the customer experience.

"Digital transformation, automation and customer service: all of that really relies on a sound strategy."

Anna Rigney

Director, Customer Experience, Financial Management Business Transformation Service, Financial Services Center, U.S. Department of Veterans Affairs

Watch Replays

Event-Präsentation

The Heart of Digital Transformation

Highlights

Achieving 2020 vision: A look into the new year with the Federal CIO

Highlights

Workforce, technology, and the decennial census at massive scale

Highlights

Utilizing Pega and rules-based technology to automate transactions

Event-Präsentation

Be an ally: how small actions create a big impact

Event-Präsentation

Robotic automation: separating helpful from hype Practical use cases of robotics in the public sector

Event-Präsentation

Setting your compass: How to define and focus on mission-based outcomes

Event-Präsentation

Driving meaningful outcomes for powerful societal impact using Artificial Intelligence

Event-Präsentation

A demonstration on how to use low-code tech to create repeatable success

Event-Präsentation

Design-led digital transformation: How to create government services people want

Highlights

Enabling the warfighter through transformed business processes

Highlights

Navigating the CX Journey

Speakers

Suzette Kent Federal Chief Information Officer, Office of Management and Budget

Anna Rigney Director, Customer Experience, Financial Management Business Transformation Service, Financial Services Center, U.S. Department of Veterans Affairs