PegaWORLD 2015 offers attendees the opportunity to build their skills through a wide variety of hands-on training classes.
20 Chess enthusiasts simultaneously battle for the win vs. Pega’s Alan Trefler
Envision the future with keynotes from some of the best global companies.
April 28, 2015
WEBINAR: Group Benefits Technology Trends: Driving Profitable Growth with Underwriting
Group and voluntary benefits continues to be an extremely competitive market and technology is playing a larger role in helping those carriers remain competitive. Insurers need to grow as profitably as possible.
May 12, 2015
THINK TANK / WEBINAR: Digitalisation of the Customer Journey: How Does a Bank Succeed?
Generation D is radically changing the rules of customer engagement. Raised on technologies such as social media, smart devices and the cloud, this generation has a new set of expectations not just as consumers but also as employees. To meet their high expectations, financial institutions must also become digital enterprises.
Jun. 30, 2015
MarketForce 20:20 Customer Experience Summit
etc. venues, St Paul's, London
Want to hear how retailers are going digital? How about the way hotels are personalising customer journeys? Or learn from telecoms how to leverage new customer data? With over 50 speakers from retail, hospitality, travel, finance, utilities, telecoms and more, this is the place to hear from the best on how to excel in a customer-centric world with proven ideas and insights.
April 30, 2015
WEBINAR: Driving Value for Customers Through Personalisation
Join us at 3:00pm BST/10:00am EST for a 1 hour live interactive broadcast with leading thinkers to explore a cross-sectoral view on how to create a truly personalised customer service.
May 20-22, 2015
Association of Public Sector Information Professionals – Professional Development Week
Shaw Centre, Ottawa, Ontario, Canada
Each year, DPI holds its annual 3-day Professional Development Week (PDW), a premier training event for IM/IT professionals. PDW is attended by approximately 1,000 delegates ranging from technical analysts and policy makers to senior managers who all share a common goal: self-development.
Sept. 8, 2015
Europe's Customer Festival 2015
Business Design Centre, London
Keeping up with the technology is no longer good enough, you need to keep up with customer expectations. The customer wants to have a personal experience, so how can you make it happen? Customer Festival covers the whole customer journey from start to finish.