PegaWORLD 2015

PegaWORLD 2015

Join us as business and technical visionaries from some of the world’s leading companies gather to discuss the role technology plays in the success of their organization.

June 7 - 9, 2015

Orlando, FL

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Questions? | 888.296.9158 (toll-free)


Super Early Bird Registration
1/20/2015 - 4/3/2015
Early Bird Registration
4/4/2015 - 6/5/2015
Standard Registration
6/6/2015 - 6/10/2015
Onsite Registration
1/20/2015 - 4/3/2015
Early Bird Registration

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Bold Moves


Hands-On Training


Call for Presentations


Mar. 18, 2015

Forum Annuel de l'Expérience Client

aux Salons de l'Aéro-Club de France, Paris

Face à un tel contexte de rupture de consommation et de production, de multiples opportunités se présentent aux entreprises pour revisiter l'expérience client. Le forum de l'expérience client sera donc l'occasion de s'intéresser aux nouveaux défis des marques traditionnelles dans une économie éclatée et digitalisée : comment peuvent-elles s'inspirer des start-up pour penser plus services que produits ?

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March 24, 2015

WEBINAR: Client Lifecycle Management: How Customer Due Diligence Regulations are Driving Global Onboarding Transformation

At 9:00 am EST, hear from global experts on how the world's largest banks are transforming global onboarding for faster time to revenue and customer centricity, while meeting complex Know Your Customer (KYC) regulatory demands that are line of business, geography and product specific.

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March 26 - 27, 2015

11th Annual Customer Experience Conference

Conrad New York, New York, NY

The Conference Board's 11th annual Customer Experience Conference has been formulated to help you design and deliver a customer experience that will stay ahead of these changing customer behaviors. This year’s agenda will unveil a dynamic new format designed to mirror the course of journey mapping for attendees.

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April 12 – 15, 2015

11th Annual Customer Contact, East

Sawgrass Marriott Golf Resort & Spa Ponte Vedra Beach, FL

This event is, simply put, a hotbed of strategic conversations, insights, ideas, and best practices for driving customer strategy. It is where you will hone your business and customer contact leadership skill. If you only attend one event per year, be sure it's our 11th Annual Customer Contact East, 2015: A Frost & Sullivan Executive MindXchange.

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Sept. 8, 2015

Europe's Customer Festival 2015

Business Design Centre, London

Keeping up with the technology is no longer good enough, you need to keep up with customer expectations. The customer wants to have a personal experience, so how can you make it happen? Customer Festival covers the whole customer journey from start to finish.

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March 19, 2015

WEBINAR: How to Anticipate Customer Needs, Meet them Where They Are, and Deliver Personalized Experiences

At 11:30 am EST, join Frost & Sullivan and Pegasystems as we discuss how leading customer service organizations deliver great customer experiences, by meeting customers where they are, anticipating customer needs, and delivering personalized customer experiences in real time. Listen in on the experiences of others, participate in a live Q&A, and walk away with actionable strategies for your own organization.

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March 25-27, 2015

LOMA Customer Service Conference

Loews Royal Pacific, Orlando, Florida

The 2015 LOMA Customer Service Conference will show you how to make that imperative journey toward service excellence. Come examine new strategies and technologies that will enable your firm to stand head and shoulders above the competition. The exciting lineup of speakers and topics is carefully designed to deliver only the best to you.

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April 8, 2015

Digital Government Forum: Architecting for Evolution

Willard Intercontinental Hotel, Washington D.C.

Pega’s Digital Government Forum will demonstrate how to balance the competing priorities of modernization and digitization. Join us to learn new strategies and technologies to become digital by design. Our speakers include government agency representatives as well as thought-provoking key notes including the roadmap for digital government and how to architect for evolution.

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Jun. 30, 2015

MarketForce 20:20 Customer Experience Summit

etc. venues, St Paul's, London

Want to hear how retailers are going digital? How about the way hotels are personalising customer journeys? Or learn from telecoms how to leverage new customer data? With over 50 speakers from retail, hospitality, travel, finance, utilities, telecoms and more, this is the place to hear from the best on how to excel in a customer-centric world with proven ideas and insights.

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