Whitepaper
Responsible AI: Great Power Requires Greater Accountability
While the rewards of AI – revenue lift, customer satisfaction, efficiency gains, etc. – can be tremendous, organizations must remain accountable for the actions of their AI-driven systems. Otherwise, they risk irreparable damage to their engagement programs, bottom lines, and brand reputations. Customer trust, once lost, can be nearly impossible to win back.
But beyond the financial and legal implications, there is a moral obligation to constantly improve AI for the greater good, set higher standards, and eliminate problems like bias that have plagued AI technologies since their inception.
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関連リソース
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ビデオ
Center-out:ブレーンを持つ
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Research and Insights
顧客体験における4つの間違った物語
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ガイド
ワンツーワンのエンゲージメントで協調性を広げ利益を守る
AIイノベーションの底力を引き出す
エンタープライズAIと、それがビジネス成果の未来をどのように切り開いていくのかをご紹介します。
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