Pega Go Live: Enabling New Efficient Merchandising Processes at a top U.S. Retail Pharmacy

May 04 2011 | Author: Alan Trefler

We recently saw a significant go-live at one of the largest, most successful retail pharmacy chains in the U.S., as part of its corporate initiative to bring a process approach to better execute on merchandise planning. Considered among the top leaders in innovations for drugstore retailing, the organization is known for everything from prescription drug filling to medical consumer goods and even groceries.

With this implementation, our advanced technology will connect and extend the existing and different category and merchandising systems. It will also give the business stakeholders a new and more intelligent way to get their work done. The system is designed to improve the end-to-end category planning across several divisions, through increased visibility, control and efficiencies as well as risk and compliance, standardization and customer satisfaction.

These processes previously were handled in disparate systems, which was not conducive to continuous or scalable improvements. With Pega they can now take their process improvement ideas and put them to good use – ensuring that category planning work is aligned with corporate strategy.

We are excited to partner with them on such a key initiative that holds a balance of both near-term ROI and long-term promise.

Tags: pharmacy, retail, merchandise planning

Alan Trefler

Alan Trefler is the Founder and Chief Executive Officer of Pegasystems. He also serves as Chairman of the Pegasystems Board of Directors.

Alan was named The American Business Award's “Software CEO of the Year” for 2009. He was also named “Public Company CEO of the Year” in 2011 by the Massachusetts Technology Leadership Council.  Alan has frequently presented to international audiences, written for major publications, and consulted extensively in the use of advanced technologies and work automation. In 2011, Alan was a keynote presenter at the Baron Funds Conference.  He has been profiled in national print and broadcast media including CNBC, Fox Business News, Fortune Magazine, Inc. Magazine, Forbes, The Boston Globe, The New York Times, Bloomberg Television, Barron’s, Reuters, and Investor’s Business Daily. Alan has also been named the inventor of five issued US patents and several US and international patent applications for Pegasystems' distinctive Inherited Rule-Based Architecture, which provides the framework for Pegasystems' rules-based Business Process Management (BPM) solutions.

Alan’s interest in computers originates from collegiate involvement in tournament chess, where he achieved a Master rating and was co-champion of the 1975 World Open Chess Championship. His passion and support for chess and the game’s community and current champions continues to this day.  Alan holds a degree with distinction in Economics and Computer Science from Dartmouth College.