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A Moment of Truth for Payment Disputes, Exceptions, and Fraud

Crafting a Modernization Strategy that Exceeds the Rate of Change

The payments market has experienced unprecedented acceleration over the past few years. As a result, customer expectations around intuitive experiences and changes in the regulatory framework pose big challenges – and opportunities. Learn how to craft a modernization strategy that exceeds regulatory requirements, anticipates change, and strengthens customer trust.

3:42 Payment Disruption in the Market

9:24 The evolving regulatory framework

13:11 Think more like a Fintech

20:03 Simplify with a unified “exceptions backbone”

24:35 Plan with an end goal in mind