EY and Pega
A Moment of Truth for Payment Disputes, Exceptions, and Fraud
Crafting a Modernization Strategy that Exceeds the Rate of Change
The payments market has experienced unprecedented acceleration over the past few years. As a result, customer expectations around intuitive experiences and changes in the regulatory framework pose big challenges – and opportunities. Learn how to craft a modernization strategy that exceeds regulatory requirements, anticipates change, and strengthens customer trust.
3:42 Payment Disruption in the Market
9:24 The evolving regulatory framework
13:11 Think more like a Fintech
20:03 Simplify with a unified “exceptions backbone”
24:35 Plan with an end goal in mind