Professional certification program
Our professional certification program has been established to attest that qualified individuals have the appropriate skills and body of knowledge to be a primary contributor for a successful implementation and roll-out of Pega’s products.
Pega Academy has created a worldwide community of thousands of Pega certified professionals who share a commitment to excel in their ability to optimize the value of the Pega platform. Based on your interest, role or career path, you can register for any of our exams and become a part of our growing professional community.
The Pegasystems Certification Program continually works to keep pace with the needs of the Pega developer ecosystem. In support of continued Pega 7 adoption, we will be retiring 6.x certification exams in two phases starting December 2014. Learn more
1. Who should take the System Architect exam?
The Pega Certified System Architect exam is intended for System Architects and Application Developers who are directly involved in the design and construction of applications built on Pega.
2. What does the System Architect exam test for?
The exam tests an individual’s level of knowledge and competency in the essential concepts, tools, and methods required to build Pega applications and to be a successful member of a Pega project team.
3. Why should I become a Pegasystems Certified Professional?
Certification demonstrates to your customers, partners, and colleagues that you have acquired the knowledge and skills required to be an effective contributor to the design and development of Pega applications.
4. How do I become a Certified System Architect?
Training and professional experience are the key ingredients in determining whether you should take the next step toward becoming certified. Please see the Pegasystems' training page for information on training offerings and the Pega System Architect Certification Exam Blueprint for suggested prerequisites.
5. How do I become a Certified Senior System Architect (CSSA)?
To become a Certified Senior System Architect you must take and pass the CSSA exam. To prepare for the exam you can enroll in the CSSA Immersion Self Study program on Pega Academy™. The Self Study program is a 6-month subscription.
6. How do I become a Certified Lead System Architect (CLSA)?
To become a Certified Lead System Architect you must take and pass both parts of the CLSA exam. Part I is a multiple choice exam administrated through Pearson VUE and Part II is an Application Build administered by Pegasystems. To prepare for the exams you can either enroll in the CLSA Self Study program on Pega Academy™ or the CLSA Immersion instructor-led course. The Self-Study program provides a 6-month subscription to CLSA materials available through Pega Academy™. The CLSA Immersion course is a four-week class consisting of two weeks of classroom training and two weeks of virtual training. Normally students will set aside additional time immediately after this course to study and take both exams.
7. What training is recommended to prepare for the Pega 7 System Architect Certification Exam?
The completion of the following Pegasystems' training classes - combined with your professional experience - the most effective way to prepare for the Certified System Architect exam.
- System Architect Essentials I
- System Architect Essentials II
The concepts, tools and methods that comprise the domains measured by this exam are derived from the content of these courses.
8. In addition to training classes, what other activities or experience can help me become a Certified System Architect?
The following have proven to be helpful in preparing for the exam:
- Experience in the development of applications using object oriented design principles
- Experience in the design and development of applications using Pega 7
- Programming experience with Java, C++, C Sharp, HTML and relational databases
- Familiarity with Pega 7
- Exposure to Pegasystems developer information via product documents, online help files and/or the PDN
9. What study materials and guidelines are available to help me prepare for a Pegasystems’ certification exam?
Pegasystems’ certification website provides links to two important resources:
- The Exam Blueprint provides information about the form and style of the exam,
- Detailed roadmap of the exam test domains and the range of topics covered in each test domain.
10. What’s on the System Architect exam?
The exam consists of 73 multiple choice and/or multiple response questions based on the exam blueprint test domains.
11. How long is a Pegasystems’ certification exam?
You are given 90 minutes to complete the exam and accept the Non-Disclosure Agreement.
12. Why am I required to review and sign a Non-Disclosure Agreement before taking a Pegasystems’ certification exam?
To preserve the security and value of the certification program, all candidates are required to review and accept a Non-Disclosure Agreement at the time of the exam. If you don’t sign the Non-Disclosure Agreement you cannot take the exam.
13. What is the passing score for a Pegasystems’ certification exam?
The passing score is 70%.
14. What should I bring with me when I take a Pegasystems’ certification exam?
You must bring two (2) forms of personal identification (ID). Both forms of ID must have your signature, and one of the two forms of ID must have your photo. Valid forms of identification include: driver's license, passport, or equivalent. Food, laptops, backpacks, notepads, pens, or other personal equipment are NOT allowed in the test area.
15. Can I use reference materials during a Pegasystems’ certification exam?
No. The use of reference materials and/or discussion between candidates is not allowed.
16. When do I receive my exam results?
Immediately. When you complete and submit your exam, the VUE testing system displays your pass/fail status and your score.
17. Do I get a score report of my exam results?
Yes. All exam candidates, regardless of whether you pass or fail an exam, are given a printed score report that identifies performance within each test domain.
18. Can I get a detailed report of my exam answers?
No. In order to maintain the integrity of the exam, the answers to the test questions are NOT provided.
19. Can I retake the exam if I do not pass?
If you fail the exam, you can retake the exam using the following guidelines:
- You must wait 3 days after your first attempt to take the exam again. Third attempts must wait 2 weeks after the second attempt.
- You can take the exam up to three times in one year from the date of your first exam attempt.
- You must pay the full exam fee each time you take the exam.
20. How do I retrieve a soft copy of my certification?
Certification information is available through My Self Study. The process for accessing is:
- If you do not have a PDN user account, please register
- Under the Pega Academy menu, select My Self Study
- Click on your User Name in the upper right corner of Pega Academy and select View Transcript
- Click the Download link for a soft copy of your certificate
21. Where can I take a Pegasystems’ certification exam?
Pegasystems has teamed with Pearson VUE, a premier computer-based testing service, to offer exams at authorized test centers worldwide. To find the test center nearest to you, visit the Pegasystems’ registration page at Pearson VUE.
22. Can I take a certification exam at Pegasystems’ training facility in Cambridge, Massachusetts?
Yes. All who are enrolled in New Hire Enablement, CSSA Immersion and/or CLSA Immersion training will be provided information to register and take the exam at our Pegasystems’ headquarters authorized VUE testing center.
23. How do I register for a Pegasystems’ certification exam?
You can view the exam schedule and register for the exam by:
- Going directly to VUE’s Pegasystems’ page
- Calling VUE toll-free at 800-433-1299 (in North America). To locate another location’s call center go to VUE’s Pegasystems’ page.
24. How much does it cost to take a Pegasystems’ certification exam?
The cost for all Pearson VUE hosted multiple choice exams is $150 (USD), payable with a valid credit card during your Pearson VUE exam registration. Pearson VUE accepts payment by MasterCard, VISA, Amex, and JCB credit cards only. Purchase orders, cash and personal checks are not accepted.
Registration for CLSA Exam Part 2 is requested by contacting Immersion@pega.com. The cost for the exam is as follows:
- First Attempt: $1,000 (USD)
- Second Attempt: $1,500 (USD)
Payment can be made using a valid credit card, purchase order or wire transfer.
25. Does Pegasystems offer volume discounts for Pearson VUE exams?
Yes, you can purchase vouchers for Pearson VUE exams directly from Pegasystems in the following increments:
Payment can be made using a valid credit card, purchase order or wire transfer. Please contact Certification@pega.com for additional information.
26. What if I need to cancel or reschedule my exam appointment?
If you want to cancel or reschedule your exam, you must contact VUE one business day prior to your exam appointment. Canceling or rescheduling an exam less than 24 hours prior is subject to a same-day forfeit exam fee. The same forfeit exam fees apply to exam candidates who do not show up for the exam at their registered time.
27. What is the refund policy?
Refunds are granted when you cancel your exam with at least a 24-hour notice. No other refund requests are granted.
28. Who can I contact to verify that an individual is Pegasystems’ Certified?
Pegasystems does not publicly publish the names or scores of those who have been certified. For information regarding certification status, contact us at Certification@pega.com.
If you have a PDN account you are eligible to view and verify certifications here.
29. When are the PRPC 6 version exams retiring?
The Pegasystems Certification Program continually works to keep pace with the needs of the Pega developer ecosystem. In support of continued Pega 7 adoption, we will be retiring Pearson VUE 6.x certification exams in two phases starting December 2014.
- Exams retiring as of December 31, 2014
- Certified Pega Business Architect 6.3 (CPBA)
- Certified Methodology Black Belt 6.3 (CMBB)
- Certified System Architect 6.2 (CSA)
- Certified Senior System Architect 6.2 (CSSA)
- Exams retiring as of February 28, 2015
- Certified Lead System Architect 6.2 Part 1 (CLSA)
- Certified CPM Architect 6.2 (CCA)
- Certified Next-Best-Action Consultant 6.2 (CNC)
- Certified Senior Next-Best-Action Consultant 6.2 (CSNC)
- CLSA Part 2 Application Build
CLSA 6.2 Part 2 Application Build exams will be administered through March 30, 2015. As of March 31, 2015, Pegasystems will discontinue the 6.2 version of the Application Build exam.
Policies & procedures
You will find registration and exam information easily accessible at vue.com/Pega. This site offers several certification-based tools including:
- Scheduling a certification test
- Locating a test center closest to you
- Reviewing an exam blueprint, including test domain weighting, test objectives, and covered topics and concepts
- Taking a practice exam