Research Report | PDF | 6 Pages
Unraveling the complexity of human-AI relationships: Trust, ethics, and customer experiences
How empathetic can artificial intelligence be? What services do consumers trust AI to handle and what are their thoughts on AI-generated content?
Get your answers to these questions and others in this research report on consumer perceptions of artificial intelligence.
Pega partnered with research firm Savanta to survey more than 5,000 people worldwide on their views about AI, it’s continued evolution, and the ways in which people interact with technology. The results included responses from the United States, the United Kingdom, France, Australia, and Japan – totaling 5,239 people surveyed in the spring of 2023.
Blueprintを作成する準備はできましたか？
ニーズに合った変革エンジンを選択してください。
ワークフローおよびアプリ設計向け
プロセスを再設計し、あらゆるワークフローを構築可能なアプリケーションに自信を持って変換します。
マーケティングおよびCX戦略の設計
すべてのタッチポイントで顧客ジャーニーとエンゲージメント戦略を可視化し、活性化します。