Pega ranked highest in Case Management Use Case by Gartner®

The 2025 Gartner® Critical Capabilities for Business Orchestration and Automation Technologies (BOAT) report assesses 20 platforms by evaluating their capabilities across four key use cases.

See why Pega’s Platform solution received the highest ranking in the Case Management and Enterprise Task-Centric and Process Automation Use Cases.

Gartner®, Critical Capabilities for Business Orchestration and Automation Technologies, Arthur Villa, Marc Kerremans, Tushar Srivastava, Cathy Tornbohm, Saikat Ray, Sachin Joshi, September 2025

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Pegasystems.