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A Pega White Paper

Reset your service, fast

In times of crisis, organizations need to transform their customer service strategy fast – and without driving up costs.

Resetting your customer service strategy, fast

PDF | 12 pages | 18 mins read

5 ways to adapt customer service

Enterprises are struggling to keep up with increased customer service inquiries as a result of COVID-19. Download our whitepaper to learn how to:

  • Triage increased volume while driving down cost-to-serve
  • Optimize customer valu
  • Improve agent efficiency

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