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Client Success | 02:32

One platform fits all: Digitization of processes with great value

Deutsche Bahn (DB) is the main German railway and transportation provider – with more than 330,000 employees and 580 subsidiaries. DB Systel is the digital partner for Deutsche Bahn and is providing all kind of digital solutions by helping with requirements around workflow automation and dynamic case management.

DB Systel partnered with Pega to be able to offer professional solutions for the variety of subsidiaries and to enable their employees with a Citizen Developer approach to build solutions on their own.

The Pega Low Code Platform helps Deutsche Bahn maintain and deliver a strong out-of-the-box solution for all employees. With the layer cake model, customization only need to be made once and they are implemented immediately for the entire platform and all applications. As a result, significant savings has been achieved by automating workflows and processing times could be reduced by up to 50%.

Watch this video to learn from Dirk Böning-Corterier, Product Owner Workflow-/Case-Management at DB Systel, how Deutsche Bahn creates future-oriented solutions with high value for their customers.