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How Swedbank built an engaging lending journey

Swedbank has made lending faster, simpler, more human – for colleagues and customers.

Transformation to a digital bank with physical meeting points rather than a physical bank with a digital presence

Back-office digitalization in lending operations and mutual fund administration

Development of a mobile lending origination platform that automated the entire process from application to disbursement

In this webinar we’ll discuss the challenges in overcoming legacy and building a more engaging lending journey. We’ll also be looking at the latest best practices in providing one view of the customer across all channels, automating personalized “next-best-actions” as well as capturing, handling, and routing service need.

The results for Swedbank have been impressive: over 80% decrease in processing time end-to-end, and over 50% of digital applications getting an instant response.

Watch the on-demand webinar

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