A Gartner report
Pega recognized in the 2021 Gartner® Critical Capabilities for Sales Force Automation report
Pega scored highest in all three use cases
Gartner Critical Capabilities for Sales Force Automation
For the 2021 Gartner Critical Capabilities for Sales Force Automation report, Pega was evaluated against three use cases and scored highest in each: B2B Sales, B2C Sales, and Indirect/Relationship Sales.
Use case scores from the report:
- 4.33 out of 5 for Product or Service Scores for B2B Sales
- 4.48 out of 5 for Product or Service Scores for B2C Sales
- 4.47 out of 5 for Product or Service Scores for Indirect/Relationship Sales
Check out the full report to learn more about Gartner’s™ evaluation and Pega’s Sales Automation offering.
Gartner, Critical Capabilities for Sales Force Automation, Adnan Zijadic, Ilona Hansen, Melissa Hilbert, Steve Rietberg, 9 August 2021
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