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Forrester study demonstrates 47% ROI to Platform with Pega Cloud

Pegasystems commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study to examine the potential return on investment (ROI) enterprises may realize by deploying their Pega apps and platform to Pega Cloud vs. traditional on-premises solutions.

The Forrester Wave™: Real-Time Interaction Management, Q2 2017

The Total Economic Impact™ Of Pega Cloud

Forrester report | PDF | 26 Pages

The Total Economic Impact™ Of Pega Cloud

For enterprise organizations, cloud is increasingly the means by which they pursue digital transformation quickly to achieve revenue growth and business model innovation.

To better understand the benefits, costs, and risks associated with this investment, Forrester interviewed four customers with several years of experience migrating to and building natively in Pega Cloud. The analysis covered the operational benefits of Pega Cloud exclusive of the business value delivered by Pega Platform and Applications.

The risk-adjusted results include:

  • ROI of 47% and net present value of $2.2M over three years
  • $6.9M in benefits over three years due to productivity gains and savings from legacy environment reduction
  • Payback period of under 24 months

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