Church Mutual transforms insurance operations with Pega
Discover how workflow automation increased operational efficiency by 200%, freeing Church Mutual to focus on what matters most.
Church Mutual has been insuring religious institutions for more than a century, helping them recover quickly from natural disasters and other disruptions. However, with legacy systems holding them back, they needed a solution to streamline their operations and eliminate inefficiencies.
They used Pega to drive outstanding results:
200% efficiency improvement: Increased efficiency by automating 95% of renewal policies, reducing manual intervention.
Streamlined processes: Integrated workflow automation across policy issuance, maintenance, and changes – eliminating bottlenecks.
Faster service: Enabled quicker response times for communities impacted by disasters, allowing customers to focus on their missions instead of their insurance.
Gestalten Sie Ihre Prozesse neu und verwandeln Sie jeden Workflow spielend einfach in eine einsatzbereite Anwendung.
Visualisieren Sie die Customer Journey und Engagement-Strategien für alle Touchpoints und setzen Sie diese effizient um.